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Dairy Queen Grill & Chill

3.6
(345 reviews)
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Business Details

14500 Central Ave SW, Albuquerque, NM
87121-1450, United States
(505) 352-7923
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • BreakfastAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
14500 Central Ave SW, Albuquerque, NM
87121-1450, United States

Hours

Reviews

3.6
345 reviews
5 stars
144
4 stars
61
3 stars
49
2 stars
26
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor service.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly made items.

Service Speed

Many customers experienced slow service, with long wait times reported for food orders.

Pricing Issues

Customers expressed frustration over additional charges for sauces and discrepancies in menu pricing.

Cleanliness

Concerns raised about cleanliness in the dining area and bathrooms, with some noting that tables were not sanitized.
  • FC
    Franklin Cuarisma
    Feb 5, 2026
    3.0
    $ .80 for 1 bbq sauce.
  • PG
    Pat Gamble
    Dec 28, 2025
    1.0
    My first disappointment is that breakfast was not being served. It was 9 o’clock in the morning. So I ordered a double cheeseburger with no ketchup. I confirmed that the only thing that would be on the burger would be cheese, mustard and pickle. I got on the road, and when I unwrapped my sandwich, I had a single burger with ketchup and pickle. Luckily, they’re very stingy with the condiments. I was able to eat around the edge of the burger to avoid the ketchup. Very disappointed that I paid for a double burger and only got a single. And then I wasn’t even able to eat the entire burger. That sandwich was supposed to hold me through eight hours of driving.
  • MM
    Mohammed Al mubarak
    Dec 26, 2025
    1.0
    They are lair now 9:05 no open hhhhhhhhh
  • WZ
    Windy Zachek
    Oct 31, 2025
    5.0
    Terrell was an absolute gem of customer service!! He went above and beyond to create a great experience for us!! ⭐️⭐️⭐️⭐️⭐️
  • SS
    Secure4Real
    Mar 29, 2019
    1.0
    Horrible service. Very slow. One customer asked for his food that was sitting in the window. One guy got irate and demanded his food. It was very slow. Girl working seemed nervous. Cheese was thicker than my burger. July 2 they closed early. Typical
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the regular operating hours of Dairy Queen Grill & Chill in Albuquerque?

The Dairy Queen Grill & Chill at 14500 Central Ave SW is open from 9:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 9:00 AM to 10:00 PM on Friday and Saturday.

What type of food and treats does Dairy Queen Grill & Chill offer?

This location offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes via DQCakes.com.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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