Dairy Queen Grill & Chill

Reviews

• PG

  Pat Gamble

  Dec 28, 2025
  1.0
  My first disappointment is that breakfast was not being served. It was 9 o’clock in the morning. So I ordered a double cheeseburger with no ketchup. I confirmed that the only thing that would be on the burger would be cheese, mustard and pickle. I got on the road, and when I unwrapped my sandwich, I had a single burger with ketchup and pickle. Luckily, they’re very stingy with the condiments. I was able to eat around the edge of the burger to avoid the ketchup. Very disappointed that I paid for a double burger and only got a single. And then I wasn’t even able to eat the entire burger. That sandwich was supposed to hold me through eight hours of driving.
• MM

  Mohammed Al mubarak

  Dec 26, 2025
  1.0
  They are lair now 9:05 no open hhhhhhhhh
• WZ

  Windy Zachek

  Oct 31, 2025
  5.0
  Terrell was an absolute gem of customer service!! He went above and beyond to create a great experience for us!! ⭐️⭐️⭐️⭐️⭐️
• RM

  russell martin

  Aug 25, 2025
  2.0
  Our burgers were crispy almost burnt on the edges and dried out. The buns were dried out and tough.
• JT

  Jordin Tubb

  Aug 4, 2025
  1.0
  We waited probably around 5 minutes at the counter and only saw 1 employee doing her best to fulfill ice cream orders. Then another employee comes from the bathroom to ring us up and seemed to have some difficulty getting the order into the system so we could pay, he even had to flag down another staff member to help. Totally understood in both these aspects. Maybe he's new and we have to have bathroom breaks, so again, totally understood. We ordered a kids meal chicken tender with barbecue sauce, apple sauce, and a water as well as a 4 peice tenders with buffalo sauce. We also ordered a couple of ice cream items. No issue at all with the ice cream items, but the sauces were a different story all together. The kids meal got no sauce and the 4 peice got the barbecue. Again, completely understandable when the location seems to be understaffed or staffed with new hires. I approach the counter again and ask for the buffalo sauce that was missed, the woman on the other end quoted me a price stating if I wanted extra I would have to pay for it. I explained to her I already paid for it and never recieved it. She then insists on pulling up my ticket and double confirming the meal did not come with sauce, as though I did not state that twice already. Seemed she wanted to pick a fight over a 1.5 Oz container of sauce. Still never got the water we ordered with the kids meal, but I didn't want to risk being interrogated for that either and just decided to buy water at the stop next door. Overall, terrible customer service. The historic vibe was nice and the food was on par with what you would expect, but I don't usually get into heated debates over sauce.

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