Brand Certified
Dairy Queen Grill & Chill
4.1(1101 reviews)
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Business Details
5500 Kathryn Ave SE, Albuquerque, NM
87108-4616, United States
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
(505) 255-6288
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
About
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Dairy Queen Grill & Chill
5500 Kathryn Ave SE, Albuquerque, NM
87108-4616, United States
Hours
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
4.1
1,101 reviews
5 stars
597
4 stars
230
3 stars
127
2 stars
53
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the friendly and accommodating service, with some highlighting specific staff members for their exceptional service.
Drive-Thru Issues
Many reviews noted frustrations with the drive-thru only policy, long wait times, and issues with order accuracy.
Food Quality
The food, particularly ice cream and burgers, received positive feedback for being fresh and tasty, although some customers expressed disappointment with portion sizes and pricing.
Location Concerns
The location was frequently described as sketchy, with reports of homeless individuals near the drive-thru, impacting the overall dining experience.
Operational Hours
Several customers were unhappy with the inconsistent hours of operation, particularly the early closure of the kitchen and the lobby being frequently closed.
- CGCameron Gonzales4 days ago1.0Unnecessary attitudes, long wait with no customers...
- TRTom RomeroFeb 19, 20265.0The staff has always been friendly and accommodating. Food is consistently good. Don’t let area concern you. It’s primarily for picking up and going. We’ve never been inside.
- DPDenise PerkinsFeb 7, 20261.0Ordered 2 ice cream treats that should have taken a couple minutes to make but prior to that we stood at counter for more than a few minutes for someone to take our order. Had three staff members notice us but none came to take our order or said anything to anyone else. They were more concerned with drive thru and other orders, and making fun of drive thru customers. We waited over 10 minutes to get order and they probably would have forgotten us if we didn't walk back up to the counter. Then staff tells us. We'll be right with you. Better off going thru drive thru then going into the store. Poor, poor service.
- VVvicJan 20, 20265.0Good service, the worker gave me napkins with out me having to ask her and she put lids on my ice cream blizzards 👍👍
- KMKari MarquezJan 17, 20261.0Ordered on line, paid for it. Went to pick up order, lights were on, but Noone was there! Doors locked and no one answered phone! Will never order on your app again!
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 5500 Kathryn Ave SE, Albuquerque, NM 87108-4616.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location is family-friendly and welcomes children, with seating available onsite.
What are some signature menu items at Dairy Queen Grill & Chill?
Signature items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and custom ice cream cakes from DQCakes.com.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place a pickup order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14910/.
Are there any nearby convenience stores or gas stations near Dairy Queen Grill & Chill?
Yes, nearby places include 7-Eleven, a convenience store and gas station, as well as Alon Gas Station for fueling needs.
What nearby restaurants could I visit before or after going to Dairy Queen Grill & Chill?
Nearby dining options include Sheba's Grocery & Cafe, Sheba's Halal Yemeni Cafe, and foodhub_abq, all offering various cuisines.
Are there any nearby fitness or martial arts centers around Dairy Queen Grill & Chill?
Yes, Warrior Boxing Club, Gonzalez Boxing Club, Cross Roads Martial Arts, and NMSA - New Mexico Sports Academy are nearby fitness and martial arts facilities.
Does Dairy Queen Grill & Chill offer any promotions or mobile deals?
Yes, customers are encouraged to download the Dairy Queen app to access exclusive deals and participate in mobile ordering and rewards.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified February 22, 2026Yext Knowledge Graph
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