Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
5500 Kathryn Ave SE, Albuquerque, NM
87108-4616, United States
Hours
Reviews
4.1
1,091 reviews
5 stars
591
4 stars
230
3 stars
128
2 stars
52
1 star
90
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the freshness and taste of the food, particularly the ice cream and burgers.
Service Speed
While many reviews noted quick service, there were also complaints about long wait times during busy periods.
Customer Service
Feedback on customer service was mixed; some praised friendly staff, while others reported rude interactions and poor handling of complaints.
Drive-Thru Only
The location primarily operates as drive-thru only, which disappointed some customers who wanted to dine in.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money.
- MMMarlena MaesNov 6, 20255.0Great place. I was worried about location but staff was great. And clean!
- ABAntoinette BarosNov 5, 20255.0Estrella was wonderful very very good customer service she had
- HHHugh HeffNov 3, 20251.0LOBBY IS ALWAYS CLOSED. HORRIBLE MGMT.
- DFDez FrancoOct 31, 20255.0Food is always fresh, perfectly. And customer service is always the best.
- YGYolanda GageOct 27, 20252.0I got a kiddy strawberry sundae it looks pathetic and a small vanilla cone and for $9 they could of been better
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 5500 Kathryn Ave SE, Albuquerque, NM 87108-4616.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location is family-friendly and welcomes children, with seating available onsite.
What are some signature menu items at Dairy Queen Grill & Chill?
Signature items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and custom ice cream cakes from DQCakes.com.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place a pickup order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14910/.
Are there any nearby convenience stores or gas stations near Dairy Queen Grill & Chill?
Yes, nearby places include 7-Eleven, a convenience store and gas station, as well as Alon Gas Station for fueling needs.
What nearby restaurants could I visit before or after going to Dairy Queen Grill & Chill?
Nearby dining options include Sheba's Grocery & Cafe, Sheba's Halal Yemeni Cafe, and foodhub_abq, all offering various cuisines.
Are there any nearby fitness or martial arts centers around Dairy Queen Grill & Chill?
Yes, Warrior Boxing Club, Gonzalez Boxing Club, Cross Roads Martial Arts, and NMSA - New Mexico Sports Academy are nearby fitness and martial arts facilities.
Does Dairy Queen Grill & Chill offer any promotions or mobile deals?
Yes, customers are encouraged to download the Dairy Queen app to access exclusive deals and participate in mobile ordering and rewards.