Business Details
About
Mexican Restaurant
Chipotle UNM is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
888 reviews
5 stars
407
4 stars
172
3 stars
76
2 stars
55
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, lack of attention to in-store customers, and prioritization of online orders over in-person orders.
Portion Sizes
Many customers expressed dissatisfaction with the decreasing portion sizes relative to rising prices, often receiving inadequate amounts of food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food scraps on the floor, contributing to a negative dining atmosphere.
Food Quality
While some customers enjoyed the food, many reported issues with freshness, undercooked items, and overall quality, leading to disappointment.
Closing Hours
Multiple customers noted that the restaurant often closed early, despite advertised hours, leading to frustration for those arriving before closing time.
- GMGerald R. McDanielJan 2, 20264.0Chipotle delivers consistently good food with fresh ingredients and solid flavors, and that is why it still earns four stars from me. The quality of the food is generally reliable, and when everything is made right, it is a satisfying meal. That said, the value has started to slip. Prices have gone up, while portion sizes feel noticeably smaller than they used to be. The food is still tasty, but it is harder to justify the cost when the bowl or burrito does not feel as filling as expected. Overall, Chipotle remains a good option if you are craving bold flavors and fresh ingredients, but more generous portions would go a long way toward matching the higher price point.
- BVBrooke VigilDec 22, 20251.0They prioritize to go orders. The girl serving threw my food in the bowl so fast and was trying to just get me out as quickly as possible. I got the smallest portions of everything. She forgot my chips. Very disappointed cause I used to love this location and it’s gone down hill
- PBParker BlazeDec 13, 20251.0went to get dinner at 10 pm and they had already locked the doors and staff was just chillin inside. sad face
- CBChris BecentiDec 5, 20251.0Service one hour before closing is horrible. No greeting, they prioritize online orders and shut down the grill 1 hour before closing and even turn off the burners that keep the food warm one hour before closing. And they wonder why no one wants their food. It’s already overpriced and adding this is cherry on the top. Do not come here one hour before closing!
- RPRawali PriyaNov 27, 20251.0I had one of the worst service experiences at this restaurant. When we arrived, we were immediately told the system was down and we’d have a long wait. However, we noticed other customers still getting their orders processed, which was confusing and frustrating. Despite waiting a significant amount of time, every time we asked for an update we received rude and dismissive responses. When I finally attempted to place my order, they scraped the last bits of chicken into my bowl and informed me they were out of the item entirely — with no apology or attempt to accommodate us. The lack of communication, inconsistent service, and unprofessional attitude from the staff made this an extremely disappointing visit. I’ve never experienced service this poor and would not recommend this location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill offer at the UNM location?
Chipotle UNM offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill at 2608 Central Ave SE?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle UNM provide options for pickup and delivery?
Yes, Chipotle UNM offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill UNM?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Are credit cards accepted at Chipotle Mexican Grill near UNM?
Yes, Chipotle UNM accepts credit cards for payment.
Is Chipotle Mexican Grill UNM welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers.
What is the address and main contact number for Chipotle Mexican Grill at UNM?
The address is 2608 Central Ave SE, Albuquerque, NM 87106, and the main phone number is +1 505-232-3550.
Which nearby restaurants can I visit before or after dining at Chipotle UNM?
Nearby dining options include Jersey Mike's Subs, Denny's, Sahara Middle Eastern Eatery, Freddy's Frozen Custard & Steakburgers, Einstein Bros. Bagels, Panda Express, and A Taste of the Caribbean.
Are there any coffee shops near Chipotle Mexican Grill at UNM?
Yes, Starbucks and Einstein Bros. Bagels, both offering coffee, are located nearby the Chipotle UNM location.
What nearby facilities can be useful for university students visiting Chipotle at UNM?
Students can find the University Laundromat, Tamarind Institute art school and gallery, University of New Mexico campus, UNM Department of Theatre and Dance, and Robert Hartung Hall in close proximity to Chipotle.