Chipotle Mexican Grill

3.7
877 reviews
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About

Mexican Restaurant
Chipotle UNM is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2608 Central Ave SE, Albuquerque, NM
87106, United States

Hours

Reviews

3.7
877 reviews
5 stars
404
4 stars
170
3 stars
76
2 stars
55
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked rice, small portion sizes, and unsanitary conditions.

Cleanliness

Numerous customers noted that the restaurant was dirty, with food scraps and unclean tables, contributing to an overall unpleasant atmosphere.

Order Accuracy

There were multiple complaints about incorrect orders, including missing ingredients and wrong items being served.

Value for Money

Customers expressed dissatisfaction with the rising prices and decreasing portion sizes, feeling that the value for money has diminished.
  • MD
    Melissa Dracup
    2 days ago
    1.0
    What happen to customer service? I walked into the restaurant, the only customer present and not a single hello or we’ll be right with you, just 3 young workers filling online orders. I stood there for 5 minutes (seriously not a single even eye contact). I just walked out
  • SM
    Steve Moore
    4 days ago
    1.0
    Employees were very unprofessional playing with the food being very unsanitary and being very unprofessional dealing with customers and making fun of them as they walk away if I could put zero stars I would this place is terrible management needs to do something about Proper training with food, safety, and professionalism. I am surprised that this place is still up and running with all the bad reviews this place has maybe it’s time for some new management and a whole new crew or just close the place down the food is terrible anyway
  • WA
    Wesley Anthony
    Oct 22, 2025
    3.0
    Food good but portion of chicken is to small It felt like I was eating straight rice and beans 😤
  • LM
    Lillyana Martinez
    Oct 21, 2025
    2.0
    Ok so I'm a student at UNM and came to this location for my lunch, I had never been to Chipotle this was my first time... The food was good but the service was not. The first encounter I had the girl was not very pleasant. I wasn't sure how to order, being it was my first time so I asked if my tacos came with the carne asada because all she asked was what kind of rice and beans I wanted. After I said white rice and pinto she passed the tacos to the next guy that was in charge of the toppings and was going to skip the meat part. So I kindly asked if it came with the carne asada and she rudely replied "did you want carne asada tacos" and I said yes please. She just had a lot of attitude. The next guy in the assembly line was nice but when it got time to pay, one of the girls said "did you want anything else" after she gave me my drink she reiterated what the cashier said (I didn't hear him) and said "its 16.79" again with the rude tone. I get that this was in the middle of a lunch rush but you should have thought about those situations when you chose to work at a popular fast food place, serving people, BY A COLLEGE.
  • SF
    Snow Flurry
    Oct 14, 2025
    5.0
    First time trying Chipotle! Really great! I think that they gave me a lot of food and that is really awesome. I understand why people at my college go so crazy over it haha

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill offer at the UNM location?

Chipotle UNM offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill at 2608 Central Ave SE?

The restaurant is open daily from 10:45 AM to 11:00 PM.