Chipotle Mexican Grill

3.9
2006 reviews
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About

Mexican Restaurant
Chipotle ABQ Uptown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6810 Menaul Blvd NE, Albuquerque, NM
87110, United States

Hours

Reviews

3.9
2,006 reviews
5 stars
1,005
4 stars
433
3 stars
180
2 stars
109
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and mistakes in orders.

Portion Sizes

Numerous reviews highlighted consistently small portion sizes, with many customers feeling they were not receiving value for their money.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and food prep areas.

Order Accuracy

Many customers experienced issues with missing items in their orders, both for in-store and online purchases, leading to frustration.

Food Quality

While some customers praised the taste of the food, there were significant complaints about food being cold, over-salted, or poorly prepared.
  • AH
    Alysha Running Hawk
    Jan 4, 2026
    1.0
    This location is consistently a disappointment. I've given them a few chances now because I like chipotle but not only are the staff immature and the customer service is at a minimum, the quality of the food has gone down. Not only was my order not ready (online) there was 2 people in the whole dining area and workers were just standing around. Missing items from order, and it was not worth what I paid for. Giving this particular location zero stars.
  • MB
    M B
    Jan 4, 2026
    1.0
    I realize you are busy however , why in the heck would you be checking your phone and not making my food when it’s already an hour late
  • AL
    Aspen Maria Lanouette
    Jan 1, 2026
    5.0
    Stopped in tonight (New Year's Eve), and got a bowl and a burrito. The only reason I'm leaving this review is because of how wonderful Michael was. This location is so lucky to have him, he was friendly and cheerful and made the experience really stand out from just another quick bite to eat.
  • OR
    Octavio Rojo
    Dec 27, 2025
    1.0
    Why does my carne asada burrito taste like I'm taking a bite out of a lime? Maybe go easy on the lime or take it out all together for people who prefer it that way.
  • VV
    vanessa varela
    Dec 18, 2025
    1.0
    We placed an order for pick up and as we got there we checked our bag and were missing our side of salsa. We ended up getting that but we never thought to check our food once we got back home i open my bowl just to see its missing salsa guac and lettuce which is so annoying because the place is almost closing so we dont have enough time to go back. This is the second time they do this. How are we getting charged for it but dont receive it. Employees need to do better.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill ABQ Uptown serve?

Chipotle ABQ Uptown offers a fast-casual menu with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill ABQ Uptown?

The restaurant is open daily from 10:45 AM to 10:00 PM.