Chipotle Mexican Grill

3.1
447 reviews
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About

Mexican Restaurant
Chipotle Juan Tabo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1000 Juan Tabo Blvd NE, Albuquerque, NM
87112, United States

Hours

Reviews

3.1
447 reviews
5 stars
156
4 stars
58
3 stars
40
2 stars
45
1 star
148

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with undercooked rice, small portions, and missing ingredients in their orders.

Customer Service

Many reviews highlighted poor customer service, including rude staff, slow service, and negative attitudes from employees.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and inconsistent portion sizes, especially for online orders.

Overall Experience

While some customers had positive experiences with friendly staff and good food, many expressed disappointment and frustration with the overall service and quality.
  • AM
    Abby McGee
    Nov 15, 2025
    1.0
    Horrible restaurant, Older lady around 1pm is so beyond disrespectful and forgetful me and a family member had an interview she laughed in our face about it and had said she forgot we where here… she was on her phone for a couple minutes and had us sitting there til 2pm! Restaurant is absolutely a mess all the tables were dirty and had food on them no wonder this place has such bad reviews honestly so disappointing and a waist of our time! Not worth your money nor working their either!
  • LM
    Lorenzo Martinez
    Nov 14, 2025
    1.0
    They have such horrible attitude the manager forgets to call back when they say they would they made us wait a couple of days and don’t even call to tell us they aren’t going to hire
  • AM
    Andrew Montoya
    Nov 3, 2025
    1.0
    Not worth it anymore. Last 3 times I’ve went the employees are scared to put “too much” food on my plate. It’s to the point where they are giving us half the portion that they used to and the prices keep going up. That’s it for me Chipotle, good luck. The only people you’re taking care of are the CEO and shareholders. Won’t be back.
  • AR
    Ariana Rael
    Nov 3, 2025
    1.0
    The lady at the register on the afternoon of November 3 at 3:45 PM was asked by me if we could get for my two year-old rice without cilantro me asking her that question made her so mad that she decided to be disrespectful. I have never gone to this location and been treated like that. If somebody is unhappy with their job, they should find another one instead of taking it out on people who are coming to spend money and buy food there. I was a kitchen manager years ago at chipotle and never would I let my stuff treat customers like that so I hope this woman is addressed immediately. Once she served the rice and meat, she let it sit there for five minutes without helping us move onto the next section while piling five more trays behind mine. I left without even taking the food with me.
  • JG
    James Gambriell
    Oct 25, 2025
    2.0
    The rice was HALF cooked. The worst rice I’ve ever had anywhere. It was like trying to chew on sand. Service seemed slow too. And the proportions they provided was about 70% what all other Chipotle’s dish up. Pretty disappointing. But at least they had all the ingredients unlike so many locations nowadays. Finding a clean table to eat at was challenging as well. No body cares about doing a good job any more. All they want is a paycheck and this is what you get when you cultivate that mindset.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Juan Tabo Blvd NE serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at 1000 Juan Tabo Blvd NE?

Chipotle is open daily from 10:45 AM to 10:00 PM.