Chipotle Mexican Grill

3.1
457 reviews
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About

Mexican Restaurant
Chipotle Juan Tabo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1000 Juan Tabo Blvd NE, Albuquerque, NM
87112, United States

Hours

Reviews

3.1
457 reviews
5 stars
159
4 stars
58
3 stars
40
2 stars
47
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with specific complaints about attitude and lack of care for customers.

Food Quality

Many customers reported issues with food quality, including cold meals, undercooked rice, and missing ingredients.

Portion Sizes

Several reviews mentioned small portion sizes, with customers feeling they received less food than expected, especially when ordering online.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, particularly with online orders.
  • MT
    Milthon Terrones
    4 days ago
    5.0
    Was welcome the second I walked in and got my order fast was nice in and out! :) will definitely be coming back soon.
  • MP
    McKenna Parker
    5 days ago
    5.0
    Jessica was outstanding with amazing customer service. She was very friendly and professional and made my chicken bowl perfect! This is the best Chipotle location in Albuquerque. Will definitely be a returning customer here and make this location my go-to for Chipotle! Thank you again Jessica!
  • ML
    Maria Lechuga
    Jan 5, 2026
    1.0
    Worst location I've been too manager didn't have any of the food prepped and let a bunch of people cut when other customers have been waiting in line for 30 minutes. Also manager wasn't wearing gloves while preparing the food and while to uhing other people's food. If I could give this location a -20 I would bad service all together
  • LN
    Lamar Noel
    Jan 4, 2026
    1.0
    This is easily one of the worst-run Chipotle locations I’ve ever encountered. For the third consecutive time, my mobile order was completely wrong, with me receiving someone else’s order, which directly points to a total breakdown in basic competence. When I returned to the restaurant, the employees couldn’t have cared less: they were very dismissive and clearly uninterested in fixing the problem. The remake was slapped together with zero care— cold, sloppy, and downright unpleasant to eat. There was no apology, no ownership, and no sign that anyone here values their job or the customers they serve. This location is plagued by laziness, poor management, and a complete lack of standards. Consistently terrible service, consistently bad food, and absolutely no accountability. I won’t be coming back until this location gets it together, and I strongly advise others to avoid this location unless they enjoy wasted money and frustration.
  • TK
    Tonya King
    Dec 29, 2025
    2.0
    My husband just picked up our order tonight and they left the guacamole off of both of our dinners. We had bowls and both included guacamole on them. The bowls weren't as good without the guacamole.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Juan Tabo Blvd NE serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at 1000 Juan Tabo Blvd NE?

Chipotle is open daily from 10:45 AM to 10:00 PM.