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Baskin-Robbins

3.1
(238 reviews)

Business Details

3200 La Orilla Rd NW, Albuquerque, NM
87120, United States
(505) 503-1073

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 3200 La Orilla Rd NW, Albuquerque, NM — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
3200 La Orilla Rd NW, Albuquerque, NM
87120, United States

Hours

Reviews

3.1
238 reviews
5 stars
88
4 stars
31
3 stars
16
2 stars
17
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Product Availability

Customers frequently reported that the store was out of popular ice cream flavors and other items, leading to disappointment.

Cleanliness and Management

Several reviews mentioned a lack of cleanliness and poor management, with staff not being properly trained or supervised.

Mixed Food Quality

While some customers enjoyed the ice cream and donuts, others complained about the quality, including stale cones and poorly made sundaes.
  • MG
    Margarita Gonzalez
    3 days ago
    1.0
    They locked their doors at 9:30pm on Monday, Feb. 23, when their posted hours say they close at 10pm.
  • BE
    Brian Eagan
    Dec 29, 2025
    4.0
    Friendly staff, no line, good food
  • JC
    Joseph Casias
    Jul 6, 2023
    1.0
    No DRIVE THRU FOR BASKING ROBBINS!!!! ONLY DUNKIN DONUTS DRIVE THRU
  • LL
    lindsey
    Jan 31, 2019
    1.0
    This is the saddest Baskin Robbins in Albuquerque. I thought it being a new location they would have more than 2 flavors. Don't ever bother going through the drive thru on account it takes more than 20 minutes just for myself and no one helps you.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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Certified February 22, 2026Yext Knowledge Graph
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