Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on food quality; some enjoyed the gyros and sandwiches, while others found the meat bland or greasy.
Service Issues
Several customers reported poor service experiences, including incorrect orders and unprofessional behavior from staff.
Cleanliness
Many customers praised the cleanliness of the restaurant, noting it as one of the cleanest locations they have visited.
Value for Money
Customers appreciated the value of meal deals, but some felt prices were high for the portion sizes.
Order Accuracy
Frequent complaints about incorrect orders, indicating a need for improvement in order accuracy.
TA
Timothy Apollonio
Feb 15, 2026
5.0
I love this Arby's
best in Albuquerque
LM
Lawrence Montano
Feb 11, 2026
5.0
They do have the 2 for $7 special, if you are hungry.
AA
Archer
Feb 6, 2026
1.0
The food had no flavor. The meat tasted like it was boiled and was bland and I had to add a lot of salt to get flavor. I'm really upset that Arby's is going down hill I used to love Arby's a lot but now it's disappointing :(
GG
GREG GERHARDT
Jan 1, 2026
5.0
They have the best gyros
VT
Verde Tree
Nov 30, 2025
1.0
Dear Arby’s Customer Service,
I am writing to express my disappointment with the service I received at your location yesterday. I placed my order through the drive-thru, and the employee taking my order was not patient. She repeatedly screamed at me, asking for the amount of the coupon I had.
When I arrived at the window, I asked her if she could hear me, and she admitted that she could. I then asked why she had screamed several times, and she responded that it was “the other person.” Immediately after, she closed the window, and I noticed that the two cashiers, Gabriela and Paola, were laughing.
I believe it is unacceptable for staff to scream at customers, especially when they can hear clearly. Asking for information in a rushed or disrespectful manner is unnecessary and unprofessional. Customer service requires patience, respect, and courtesy, and unfortunately, that was not demonstrated during my visit.
I hope this feedback is taken seriously and used as an opportunity to remind your team that customers deserve to be treated with respect. Please ensure that staff members understand the importance of professionalism and kindness in their roles.