Arby's

4.1
965 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1751 Juan Tabo Ne, Albuquerque, NM
87112, United States

Hours

Reviews

4.1
965 reviews
5 stars
458
4 stars
271
3 stars
138
2 stars
39
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service; some customers praised friendly and professional staff, while others reported issues with order accuracy and staff behavior.

Food Quality

Food quality received positive remarks, especially for gyros and sandwiches, but some customers noted inconsistencies in food preparation and portion sizes.

Cleanliness

The restaurant is frequently described as clean and well-maintained, contributing positively to the overall dining experience.

Value for Money

Customers appreciate the reasonable prices and value deals, although some feel certain items are overpriced.
  • GG
    GREG GERHARDT
    Jan 1, 2026
    1.0
    They didn't refrigerate the sauce that goes on the gyro and I got really sick that night.
  • VT
    Verde Tree
    Nov 30, 2025
    1.0
    Dear Arby’s Customer Service, I am writing to express my disappointment with the service I received at your location yesterday. I placed my order through the drive-thru, and the employee taking my order was not patient. She repeatedly screamed at me, asking for the amount of the coupon I had. When I arrived at the window, I asked her if she could hear me, and she admitted that she could. I then asked why she had screamed several times, and she responded that it was “the other person.” Immediately after, she closed the window, and I noticed that the two cashiers, Gabriela and Paola, were laughing. I believe it is unacceptable for staff to scream at customers, especially when they can hear clearly. Asking for information in a rushed or disrespectful manner is unnecessary and unprofessional. Customer service requires patience, respect, and courtesy, and unfortunately, that was not demonstrated during my visit. I hope this feedback is taken seriously and used as an opportunity to remind your team that customers deserve to be treated with respect. Please ensure that staff members understand the importance of professionalism and kindness in their roles.
  • SC
    Shannon Carroll
    Oct 31, 2025
    5.0
    Went in to place order, they got it correct and we're professional.
  • AW
    Alexandra Watley
    Oct 19, 2025
    4.0
    I really like their gyros. Tried the new steak nuggets. * Chefs kiss* they were surprisingly good for a fast food place
  • DD
    David
    Sep 23, 2025
    5.0
    The gyro with lamb is great!!