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Arby's

3.5
(667 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6110 San Mateo Blvd. Ne, Albuquerque, NM
87109, United States

Hours

Reviews

3.5
667 reviews
5 stars
252
4 stars
141
3 stars
107
2 stars
40
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported long wait times and unprofessional behavior.

Food Quality

Food quality varied significantly; while some customers enjoyed fresh and hot meals, others complained about cold, undercooked, or incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Management Issues

Several customers expressed dissatisfaction with management, citing poor handling of orders and lack of staff training.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some noting a pleasant environment while others reported discomfort due to heat and disorganization.
  • JE
    Jonathan Elycio
    Feb 19, 2026
    3.0
    An excellent alternative to eating meat on ash Wednesday. Fish sandwich was good. Lobby was clean. Drink station was cleaned as well. Will consider goin back!
  • AC
    Al Castillo
    Jan 23, 2026
    1.0
    Too damn SLOW. Walking around like zombies.
  • SS
    Samantha Stevens
    Jan 18, 2026
    5.0
    This was the best Arby’s experience I’ve had in a long time! Food was good and hot! Service was friendly and accurate! No muss no fuss just a good experience all around! Will definitely be back soon and often!
  • SK
    Steven Knights
    Jan 11, 2026
    5.0
    Simply the best !! Other fast food places have gone downhill but not at this Arby's!! Super friendly, food wasn't pre prepared And it was still quick!! Hot cheese sticks, wonderful fish sandwich and a delightful chocolate shake. Added with a pleasant atmosphere and happy pleasant staff made dinner a delight. .... I will be going there again.
  • II
    Izzymama
    Dec 16, 2025
    1.0
    I stopped at the Arby's at Coors and Sequoia. I got to the drive thru and was asked to wait. By the time they got around to taking my order it had been 5 minutes that I sat at the order speaker. When a person who was working the drive-thru finally came back she asked me what she could get me and I asked for the two French Dip sandwiches for $8. I was then informed that they had no au jus sauce for the rest of the night, so therefore I did not place an order. How do you run out of au jus sauce? I was quite disappointed that I couldn't order my sandwiches and have the au jus sauce that's supposed to come with the sandwiches.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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