Arby's

3.6
1270 reviews
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Business Details

5800 Menaul Blvd Ne, Albuquerque, NM
87110, United States
(505) 884-6226
http://www.arbys.com/locations/us/nm/albuquerque/5800-menaul-blvd-ne/store-116
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5800 Menaul Blvd Ne, Albuquerque, NM
87110, United States

Hours

Reviews

3.6
1,270 reviews
5 stars
490
4 stars
290
3 stars
188
2 stars
108
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude behavior.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and issues with cleanliness.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good food experiences.
  • SK
    Steven Knights
    1 day ago
    5.0
    Soooooo Good ! They got the meats ! Friendly service, good food and no castles. Suprisingly nice menu options.
  • VW
    Victoria willie
    6 days ago
    1.0
    The employee and manager were no help using the mobile app .. cashier was very tried are food take along time to get .. just not good customer service
  • JV
    Jose Del Val
    Jan 4, 2026
    1.0
    Horrible, Sunday at 4 PM and lobby is closed. The workers inside literally looking at me knock on the door. What else is there to say. Horrible, non existent service.
  • GG
    GREG GERHARDT
    Jan 3, 2026
    5.0
    There was only one person there and it was hard to find a clean table but the food was good.
  • DF
    Dale Fichtner
    Dec 6, 2025
    4.0
    I just picked up a free sandwich 3 minutes at the driveway
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