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Arby's

3.6
(1281 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5800 Menaul Blvd Ne, Albuquerque, NM
87110, United States

Hours

Reviews

3.6
1,281 reviews
5 stars
496
4 stars
291
3 stars
188
2 stars
108
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to dissatisfaction.

Food Quality

Mixed reviews on food quality, with some praising specific items while others complained about cold or poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and a general lack of cleanliness in the dining area.

Positive Staff Interactions

Some customers highlighted friendly and helpful staff members, particularly mentioning individual employees who provided excellent service.
  • JJ
    Joe
    Feb 10, 2026
    1.0
    Super slow didn't have change for a $50 on a $38 order
  • BS
    Betty Serfazo
    Jan 31, 2026
    4.0
    Boarded up windows, construction?
  • KC
    Kasie Cochrane
    Jan 19, 2026
    1.0
    I'm completely disgusted. As I ordered in the drive through the cashier is obviously talking with their mouth full. I waited behind the car at the window for about 20 minutes and I can see inside the window. I clearly see the cashier put food into their mouth and lick their fingers but not before they picked and rubbed their nose. Then they grabbed a bunch of sauce packets and put them in the order in frint of me. I get to the window and they are standing there stuffing their face with an Arby's sandwich with sauce all over their face. Im sure this person was handling food after whiping their face and licking their fingers. I drove off. Im so disgusted. I rarely eat out, this is why.
  • MC
    Michael Clifford
    Jan 18, 2026
    1.0
    This is one of the top worst fast food places in all of Albuquerque and probably among all Arby’s. They continue using a rancid fryer that makes everything taste like poison.
  • ES
    Erusalla Smith
    Jan 12, 2026
    1.0
    I placed my order at the drive thru and I had a code for a free item but he didn't take my code when I completed the order so I drove around and waited at the window, after about 10 minutes of just sitting there, I beeped my horn and the man finally came and the first thing he said was "I'm too busy." WOW, I told him he could of just came to the window and told me something, I was just sitting there and when I asked about the code, he said I got it. This is the customer service arbys teaches their employees. He was rude. I'll never go there again.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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