Big Boy Ice Cream is a family business for over 70 years, an ice cream distributor specializing in wholesale frozen treats, ice cream truck supplies, direct store delivery (DSD) of frozen and dry goods for retailers, mobile vendors, and party goods. We supply joy, convenience stores, markets, restaurants, ice cream trucks, and mobile vending businesses with a wide selection of ice cream novelties, frozen desserts, candy, snow cone syrup, wet ice and dry ice. Our cash and carry depots (open to the public), reliable frozen delivery service helps keep products frozen, fresh, and ready to sell. Big Boy Ice Cream is committed to dependable service, competitive pricing, helping any business grow with quality frozen products and vending supplies.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.