Business Details
About
Restaurant
Swiss Chalet in St. John's, NL is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
727 reviews
5 stars
415
4 stars
175
3 stars
69
2 stars
26
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service provided by servers like Karen B, Brittany, and Doris, highlighting their positive experiences.
Food Quality
The food received mostly positive feedback, with many customers enjoying the taste and quality, although there were some complaints about cold meals and inconsistent preparation.
Value for Money
Customers generally found the pricing reasonable for the quality of food and service, although some noted a decrease in portion sizes.
Inconsistency
Several reviews mentioned issues with order accuracy and service speed, particularly during busy times, indicating a need for better management during peak hours.
Atmosphere
The restaurant was described as warm and welcoming, with a pleasant dining environment, although some customers reported a cold atmosphere during their visits.
- BRBrenda RNov 17, 20255.0Food was freshly made, hot and looked good. I have had some not so great experiences in the past, so each visit can be great or not great.
- RSR SOct 24, 20255.0Huge improvement from when I was at this location last year. The food was perfect and even the little water dish with a lemon piece is back! I love this little touch! Now I don’t have to make the choice between driving to the east end or going without. My server, G-A, was best kind :)
- SHScarlett HillyardOct 19, 20255.0It was amazing! The food was well priced and delicious, our server Karen was great!
- CPCarter PriorOct 18, 20255.0Yvonne was lovely. She took care of us quickly and by far one of the best experiences I’ve had eating out. She has a great personality for the job!
- KSKristen SmithOct 14, 20255.0Karen was fabulous at her job:) very attentive and not too overbearing!!!!
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 75 Kelsey Drive, St. John's offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet St. John's - Kelsey Drive's <a href="https://www.swisschalet.com/en/menus/delivery/store-1268/nl/st-john-s/75-kelsey-drive.html">delivery menu here</a>.
Does Swiss Chalet St. John's - Kelsey Drive offer takeout?
Yes, Swiss Chalet® St. John's - Kelsey Drive offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet St. John's - Kelsey Drive's <a href="https://www.swisschalet.com/en/menus/takeout/store-1268/nl/st-john-s/75-kelsey-drive.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet St. John's - Kelsey Drive?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet St. John's - Kelsey Drive offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet St. John's - Kelsey Drive?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete St. John's - Kelsey Drive <a href="https://www.swisschalet.com/en/menus/dining-room/store-1268/nl/st-john-s/75-kelsey-drive.html">dining room menu here</a>.
Is Swiss Chalet at 75 Kelsey Drive in St. John's currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet St. John's - Kelsey Drive location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® St. John's - Kelsey Drive Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 75 Kelsey Drive in St. John's is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 75 Kelsey Drive, St. John's offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the opening hours of Swiss Chalet at 75 Kelsey Drive, St. John's?
Swiss Chalet at 75 Kelsey Drive is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet St. John's - Kelsey Drive offer delivery services?
Yes, they offer delivery. You can place your order online via their website or the Swiss Chalet mobile app.
Can I order takeout from Swiss Chalet at this location?
Yes, takeout is available. You can order online, through the mobile app, or by calling the restaurant directly.
Are there special deals or promotions at Swiss Chalet St. John's - Kelsey Drive?
Yes, Swiss Chalet offers various deals including limited-time promotions and family meal deals. Check their Specials & Deals page for current offers.
Is the Swiss Chalet at 75 Kelsey Drive Canadian owned?
Yes, it is proudly Canadian and owned and operated by local Canadian Franchisees in St. John's.
Does this Swiss Chalet location accommodate dietary needs like vegetarian or gluten-friendly options?
They offer vegetarian options and provide a Nutrition & Allergy Guide on their website. However, cross-contamination with allergens is possible.
What nearby restaurants can I visit near Swiss Chalet at 75 Kelsey Drive?
Nearby restaurants include Wok Box (Chinese/Asian cuisine), Boston Pizza Kelsey Drive (pizza and chicken), and McDonald's Canada for fast food options.
Are there shopping options near Swiss Chalet St. John's - Kelsey Drive?
Yes, nearby shopping includes Dollarama, Staples St. John's, Walmart Supercentre, Canadian Tire, and Moores clothing store.
What nearby services are available around Swiss Chalet at 75 Kelsey Drive?
Nearby services include RBC Royal Bank, TD Canada Trust Branch and ATM, Sobeys Pharmacy, and CAA for transportation needs.
How can I order food from Swiss Chalet St. John's quickly?
You can order ahead online through their website or the Swiss Chalet mobile app, offering options like curbside pickup, in-restaurant pickup, and delivery.