Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in St. John's, NL is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
646 reviews
5 stars
330
4 stars
186
3 stars
62
2 stars
32
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incomplete orders, and poor customer service experiences.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about cold, dry, or poorly prepared meals.
Staff Performance
While some reviews highlighted friendly and efficient staff, others noted rude service and lack of attentiveness.
Takeout Problems
Many customers experienced issues with takeout orders, including missing items and incorrect orders.
Value Concerns
Several reviews mentioned that prices have increased while portion sizes have decreased, leading to dissatisfaction with value for money.
- RBRob Brown5 days ago4.0All was good... would have been great to have someone attending the take out area. (It seemed short staffed thus making it understandable for whomever to also work in kitchen, but it was a long wait til acknowledged).
- MGMike GreeleyDec 22, 20251.0Ordered delivery today through the app, and had an awful experience. The order was over 30 minutes late from the estimate (it was placed ahead of time, so being so far off was a little extreme, in my opinion) One of the sides was missing, so I called customer support through the app. The lady was friendly, and I did not recall her name, which is unfortunate as we became best friends over the hour that followed. We were missing the mashed potatoes and gravy, and I was offered either a 5 dollar credit, which is barely enough to cover the cost of the side itself, or to request the restaurant rushes out a replacement order, which I asked her to do. She transferred me to the store, because apparently the portal was down, so I let it ring, and then it hung up on me. I called the store back directly, after double checking that the order did indeed come from the Aberdeen location. No answer, and it hung up on me after ringing for 2 minutes. Then 8 more times. No answer, and having your system hang up on a customer who is just trying to resolve an issue that many times is insulting. Nearly a half hour on the phone going through the same dialogue tree only to be hung up on. All of this while trying to eat the remainder of my meal. I had to call customer service back and have another chat with my buddy who applied the credit, which has a strict time limit and too many stipulations. Swiss Chalet has been one of my favorite restaurants since I was a child, and ive had the displeasure of watching them go downhill in quality and customer service over the years. I think it may be time to find new places to eat. Attached is my call log making me look insane just trying to get my fiancé's mashed potatoes.
- ABAnnabelle BDec 16, 20252.0Had Door Dash delivery to our hotel. I ordered a bake potato with sour cream and chives. Didn't get the sour cream or chives! No cutlery!!! Terrible terrible service
- DHDanish HaroonDec 2, 20255.0Awesome place, I am very happy that they had a Halal option and our server Lisa was very nice and polite... my fist Swiss Chalet in my entire life.... guys you did not dissapoint.
- VPVALERIE POWEROct 30, 20252.0Order on mobile app but an extra 20 minute wait.The chicken was dry and very salty. The Mac and cheese was hard and crumbs on top fell off.Food was gross.I use to love the food but so disappointed
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 70 Aberdeen Ave, St. John's have a drive-thru?
Yes, Swiss Chalet at 70 Aberdeen Ave, St. John's has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 70 Aberdeen Ave, St. John's offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 70 Aberdeen Ave, St. John's?
Swiss Chalet at 70 Aberdeen Ave, St. John's is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet at 70 Aberdeen Ave offer delivery service?
Yes, Swiss Chalet offers delivery. You can place an order online through their website or mobile app, and enjoy delivery to your location.
Is takeout available at Swiss Chalet St. John's - Aberdeen Ave?
Yes, takeout is available. Orders can be placed online, through the mobile app, or by calling the restaurant directly for your convenience.
Can customers order ahead online at Swiss Chalet St. John's - Aberdeen Ave?
Yes, orders can be placed online via the website or mobile app with options for curbside pickup, in-restaurant pickup, and delivery.
Does Swiss Chalet at 70 Aberdeen Ave have a drive-thru service?
Yes, there is a drive-thru at Swiss Chalet 70 Aberdeen Ave allowing you to enjoy your meals without leaving your car.
Does the Swiss Chalet St. John's - Aberdeen Ave location offer vegetarian or gluten-friendly menu options?
Yes, vegetarian and gluten-friendly options are available. Please consult the Nutrition & Allergy Guide on their website for detailed information.
Is Swiss Chalet at 70 Aberdeen Ave, St. John's a Canadian-owned restaurant?
Yes, Swiss Chalet is proudly Canadian since 1954 and the St. John's location is owned and operated by local Canadian franchisees.
What nearby places can I visit before or after dining at Swiss Chalet 70 Aberdeen Ave?
Nearby you can visit Staples St. John's for office supplies, Michaels for arts and crafts, or shop at Winners for clothing. These locations offer convenient shopping options to explore around your meal time.
Are there transit or financial services near Swiss Chalet in St. John's?
Yes, there are several nearby financial institutions including TD Canada Trust Branch and ATM, TD Bank, and CIBC, making it easy to handle banking needs when visiting Swiss Chalet.
What other dining or retail options are close to Swiss Chalet at 70 Aberdeen Ave?
Close to Swiss Chalet, you will find Subway for quick sandwiches, Northern Reflections Stores for clothing, and The Shoe Company for footwear, offering diverse choices around the area.