Subway

3.7
378 reviews
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Business Details

16 Hamlyn Rd, St. John's, NL
A1E 5X7, Canada
(709) 747-2582
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local St. John's Subway® Restaurant at 16 Hamlyn Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
16 Hamlyn Rd, St. John's, NL
A1E 5X7, Canada

Hours

Reviews

3.7
378 reviews
5 stars
157
4 stars
90
3 stars
48
2 stars
12
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and untrained, leading to negative experiences.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong ingredients, contributing to dissatisfaction.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported even during off-peak hours.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and floors, which detracted from the overall dining experience.

Staff Behavior

While some staff were praised for their friendliness, many reviews noted a lack of professionalism and care among employees, affecting customer interactions.
  • LS
    Lovepreet Singh
    Dec 11, 2025
    1.0
    The service is so bad . The guy who took our order didn’t know how to treat with guest as well as when I was ordering he didn’t care about us and he is talking with other coworker and also his behaviour was so rude . This subway experience was horrible for us..
  • HH
    Homicide Heroes
    Oct 31, 2025
    5.0
    I would like to take a moment to appreciate Mohammad Ibrahim, an excellent staff member, great customer service and very polite!'
  • I1
    Isidore 1phone
    Oct 4, 2025
    1.0
    Staff routinely leave you waiting long periods of time in drive thru night time, even when no apparent reason (no other customer in lineup or inside*) . Be prepared to waste 25 minutes of your time :/
  • JR
    Jordan Rideout
    Sep 26, 2025
    1.0
    Deplorable service and under staffed. Any other subway in St. John's is a better option.
  • AA
    Abdulrahman Alfaoury
    Aug 9, 2025
    1.0
    Order showed ready at 2:05. Got it at 2:30—cold, wrong, and with instructions ignored. Worst branch I’ve ever dealt with. One star is too generous.
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Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Subway is located at 16 Hamlyn Rd, St. John's, NL, A1E 5X7, inside Hamlyn Road Plaza.

What type of food does Subway offer at this location?

Subway offers Footlongs, 6” sandwiches, wraps, salads, fresh cut veggies, fresh-baked bread, and cookies.