Subway

3.7
377 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local St. John's Subway® Restaurant at 16 Hamlyn Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
16 Hamlyn Rd, St. John's, NL
A1E 5X7, Canada

Hours

Reviews

3.7
377 reviews
5 stars
157
4 stars
90
3 stars
48
2 stars
12
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional, particularly during busy hours.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and lack of attention to special requests.

Speed of Service

Customers consistently complained about slow service, especially in the drive-thru, with long wait times reported even for simple orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt areas, contributing to a negative dining experience.

Staff Attitude

While some staff were praised for their friendliness, many reviews indicated a general lack of motivation and poor attitude among employees.
  • HH
    Homicide Heroes
    Oct 31, 2025
    5.0
    I would like to take a moment to appreciate Mohammad Ibrahim, an excellent staff member, great customer service and very polite!'
  • I1
    Isidore 1phone
    Oct 4, 2025
    1.0
    Staff routinely leave you waiting long periods of time in drive thru night time, even when no apparent reason (no other customer in lineup or inside*) . Be prepared to waste 25 minutes of your time :/
  • JR
    Jordan Rideout
    Sep 26, 2025
    1.0
    Deplorable service and under staffed. Any other subway in St. John's is a better option.
  • AA
    Abdulrahman Alfaoury
    Aug 9, 2025
    1.0
    Order showed ready at 2:05. Got it at 2:30—cold, wrong, and with instructions ignored. Worst branch I’ve ever dealt with. One star is too generous.
  • AS
    Akhil Shaji
    Jul 12, 2025
    1.0
    The guy working at night male person is soo rude and annoying. He should find another job if he don’t want to serve the customers .

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Subway is located at 16 Hamlyn Rd, St. John's, NL, A1E 5X7, inside Hamlyn Road Plaza.

What type of food does Subway offer at this location?

Subway offers Footlongs, 6” sandwiches, wraps, salads, fresh cut veggies, fresh-baked bread, and cookies.