McDonald's

3.6
1320 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
248 Torbay Road, St. John's, NL
A1A 2H4, Canada

Hours

Reviews

3.6
1,320 reviews
5 stars
451
4 stars
350
3 stars
265
2 stars
102
1 star
152

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported poor food quality, including cold, stale fries, over-seasoned burgers, and incorrect orders.

Customer Service

Many reviews highlighted rude and unprofessional staff interactions, with several customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and concerns about food safety.

Staff Attitude

While some customers praised friendly staff, many noted a lack of enthusiasm and poor attitudes among employees, impacting the overall experience.
  • MM
    Michael Mueller
    Nov 10, 2025
    5.0
    Great location awesome staff!
  • BP
    Brandon Proulx
    Nov 5, 2025
    1.0
    Ordered some food from here, something quick and easy and unlike many other times in my life that I have had McDonald’s this is by far the most disgusting McDonald’s I have ever eaten in my life. In fact I couldn’t even eat all of it. The fries were cold and stale. I swear they were hours past their shelf life once cooked. The big Mac I ordered had a strange flavour and tasted stagnant and sour, and the lettuce was clearly very old. I’m not usually one to give bad reviews on places, but I am pretty rotted and poisoned with the quality of the food that we were served tonight. Absolutely revolting and we will never order from this McDonald’s ever again. I only gave the stars I did for the service itself as for the food I would give negative ratings if I could. absolutely disgusting!!! I worked in the food industry before I understand, taking shortcuts and what not, but seriously it’s not that hard to drop some fresh fries and make sure the ingredients you’re serving to people are Fresh and safe for consumption. I wouldn’t be shocked if I end up with food poisoning from this crud.
  • HH
    Haitian Honey
    Oct 24, 2025
    1.0
    I’ll never forget the time I came here last week and got hot coffee spilled over me. The man that spilled it just left walked away and this lady had to come over and bring napkins. Absolutely ridiculous, she asked if we needed anything. The only thing I needed at the moment was to get the wet clothes off me. Im very disappointed in the place and staff.
  • MF
    maggie forsey
    Sep 20, 2025
    1.0
    i can’t give 0 so take a 1
  • SB
    Sudarshan Biswas
    Sep 14, 2025
    1.0
    They do not use the McFlurry machine to make the Mcflurries. They mix the McFlurries by hand so the consistency and texture is way off. It is essentially just soft serve with candy pieces

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 248 Torbay Road, St. John's?

McDonald's at 248 Torbay Road, St. John's is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's at this location offers delivery services 24/7.