Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 48 Kenmount Rd. in St. John's is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
355 reviews
5 stars
213
4 stars
70
3 stars
29
2 stars
17
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is generally positive, with many customers praising the helpfulness and politeness of the team.
Food Quality
While many customers enjoyed the burgers and fries, there are consistent complaints about sogginess and inconsistency in food preparation.
Pricing
Customers frequently mention that the prices are high for the quality and portion sizes, with some feeling it is not worth the cost.
Atmosphere
The dining environment is often described as loud and sometimes unclean, impacting the overall experience.
Order Accuracy
Several reviews indicate issues with order accuracy, including missing items and incorrect orders.
- SKsepehr khosraviJan 2, 20261.0I experienced rude and unresponsive customer service on Thursday, January 2nd at 7:30 PM. I expect this to be addressed promptly. Failing that, I will escalate the issue to headquarters.
- JRJustin RichardsNov 27, 20255.0Shout out to the Avalon Mall staff. I've been to many Five Guys across Canada and this location is top tier. Special shout out to the older lady who's usually on cash( possible supervisor) who is always smiling , very thankful and very friendly. Keeps me coming back.
- MMMikeNov 8, 20255.0So darn good
- FOFrancis O’ShaughnessyOct 29, 20253.0Recently we visited the store on a cross country trip. Was looking forward to the excellent double cheeseburger. We have had Five guys many times outside of BL and are a little disappointed. Normally we order a burger each and a regular fry. The burgers were excellent but the portion of fries was just the container no over flow. We thought that maybe this is how the franchise operates in NL. Which we found to be different to any other Five guys we have ever visited. So we had an occasion to go the one on Danny drive down n the area called Galway and they were serving up the 5 guys as we know it to be anywhere else. Healthy portion of fries and great burgers. Hope this feedback helps.
- WPWayne PynnOct 4, 20251.0Worst service.waited over 20 minute 4 bacon cheeseburger. Came with no bacon. Try to get fix end up waiting to long. Try to get refund employees makes refund process extreme hassle. Left without burger or my money. I paid for food I never got and never got my money back. Never again will I step foot in there.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 48 Kenmount Rd. accept reservations?
No, Five Guys at 48 Kenmount Rd. does not accept reservations.
What are the opening hours for delivery at Five Guys on Kenmount Rd.?
Delivery is available daily from 11:00 AM to 9:30 PM.
Can I order Five Guys food for pickup?
Yes, Five Guys offers in-store pickup services.
What types of meals does Five Guys serve at this location?
Five Guys serves lunch and dinner at their 48 Kenmount Rd. location.
Is there a drive-through option at Five Guys on Kenmount Rd.?
No, this location does not have a drive-through service.
What menu items is Five Guys known for at this location?
Five Guys specializes in hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, shakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Are there any nearby stores where I can shop after enjoying a meal at Five Guys?
Yes, you can visit nearby retail stores like HomeSense, BOOTLEGGER: Avalon Mall, and The Source after your meal.
What nearby food or drink options are close to Five Guys on Kenmount Rd.?
You can find nearby options such as Dairy Queen for ice cream, Booster Juice for smoothies and health foods, and Crepaulie, a pancake house and fast-food restaurant.
Are there any nearby service or beauty-related places near Five Guys?
Yes, nearby service locations include Regis Salons for beauty services and Vogue Optical for eye care.
How can I access the Five Guys menu and order online for the Kenmount Rd. location?
You can view the menu at https://www.fiveguys.ca/Menu and place orders online for takeout at https://fiveguys.order-online.ai/en-CA/#/?service=takeout&restoCode=1969.