Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others reported issues with cold food and incorrect orders.
Service Issues
Numerous complaints about slow service, rude staff, and order inaccuracies, particularly in the drive-thru.
Customer Experience
Some customers praised the friendly staff and good service, while others experienced significant frustration with order handling and communication.
Cleanliness Concerns
Concerns raised about cleanliness and food safety practices, including staff not wearing proper hygiene gear.
Ice Cream Consistency
Inconsistent quality of ice cream, with reports of melted blizzards and varying preparation standards.
SD
Squigs Doka
Nov 13, 2025
1.0
Had the saddest poutine of my life sold to me here. Wish I had taken a picture of it before throwing it in the bin.
JA
Juggernaut Autobot
Sep 13, 2025
5.0
Never had a single bad experience from this dairy queen. The burgers are fantastic and the chicken strips are always crispy. As for the ice cream. Wow! Extremely refreshing and tasty.
JW
Jay Wells
Sep 7, 2025
1.0
Chewed on a sharp piece of plastic called the store, the manager stated “there was no possible way that could happen” then straight up hung up on me after stating he would look up the transaction. Who makes something up like this? Not a single apology just “we can give you a free blizzard” and gaslighting me stating “it wasn’t us”. date 07/09/25 at time of 2030
BP
Brian Pittman
Aug 13, 2025
4.0
Great Burgers
HB
Hymee Bee
Aug 9, 2025
5.0
We had such great service at this location it is now my favorite. It helps that my blizzard was extra yummy too.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Fridays and Saturdays.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, provides high chairs, has restrooms, and is wheelchair accessible with free WiFi for guests.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place your pickup order online via their ordering website.
Does Dairy Queen Grill & Chill have a mobile app for deals and rewards?
Yes, you can download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 273 Portugal Cove Rd, St. John's, NL, A1B 2N8, Canada.
Which nearby places can I visit after enjoying food at Dairy Queen Grill & Chill?
You can visit nearby places such as Mr. Austin Barber Shop for grooming, Family Drug Mart for pharmacy needs, or Tim Hortons for coffee and snacks.
Are there convenience stores or gas stations near Dairy Queen Grill & Chill?
Yes, nearby convenience stores and gas stations include Circle K, Irving Oil, Esso Canada, and Triple J Convenience Store.
Is there an ATM available near Dairy Queen Grill & Chill?
Yes, TD Canada Trust ATM and Bitcoin Depot are nearby for your cash and currency exchange needs.
Are there other food options near Dairy Queen Grill & Chill?
Yes, nearby restaurants include The Nacho Shoppe for Tex-Mex and American food, Old Town Pizza, and Popeye's Supplements which also offers fast food items.