Dairy Queen Grill & Chill

3.9
816 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
273 Portugal Cove Rd, St. John's, NL
A1B 2N8, Canada

Hours

Reviews

3.9
816 reviews
5 stars
327
4 stars
247
3 stars
136
2 stars
49
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others reported issues with cold food and incorrect orders.

Service Issues

Numerous complaints about slow service, rude staff, and order inaccuracies, particularly in the drive-thru.

Customer Experience

Some customers praised the friendly staff and good service, while others experienced significant frustration with order handling and communication.

Cleanliness Concerns

Concerns raised about cleanliness and food safety practices, including staff not wearing proper hygiene gear.

Ice Cream Consistency

Inconsistent quality of ice cream, with reports of melted blizzards and varying preparation standards.
  • SD
    Squigs Doka
    Nov 13, 2025
    1.0
    Had the saddest poutine of my life sold to me here. Wish I had taken a picture of it before throwing it in the bin.
  • JA
    Juggernaut Autobot
    Sep 13, 2025
    5.0
    Never had a single bad experience from this dairy queen. The burgers are fantastic and the chicken strips are always crispy. As for the ice cream. Wow! Extremely refreshing and tasty.
  • JW
    Jay Wells
    Sep 7, 2025
    1.0
    Chewed on a sharp piece of plastic called the store, the manager stated “there was no possible way that could happen” then straight up hung up on me after stating he would look up the transaction. Who makes something up like this? Not a single apology just “we can give you a free blizzard” and gaslighting me stating “it wasn’t us”. date 07/09/25 at time of 2030
  • BP
    Brian Pittman
    Aug 13, 2025
    4.0
    Great Burgers
  • HB
    Hymee Bee
    Aug 9, 2025
    5.0
    We had such great service at this location it is now my favorite. It helps that my blizzard was extra yummy too.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger® sandwiches, Chicken Strip Baskets, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill?

The restaurant is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Fridays and Saturdays.