Mixed reviews on service quality, with some praising friendly staff while others reported poor service and order inaccuracies.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and tasty meals, while others received cold or poorly prepared items.
Cleanliness
The cleanliness of the location received positive feedback, but some customers noted issues with dirtiness and maintenance.
Drive-Thru Experience
Drive-thru service is often slow, with complaints about long wait times and incorrect orders.
Location Convenience
The location is appreciated for its convenience and extended hours, making it a go-to spot for late-night treats.
BH
Bob Hunt
Oct 14, 2025
4.0
Great location, awesome service. Funny people.
PW
Phillip Walsh
Oct 13, 2025
5.0
Always a great spot
DG
Darlene Gardner
Sep 9, 2025
5.0
They sell soft serve ice-cream chocolate went to st. Johns they had never sold it I ask she said we never had chocolate soft serve here. We'll deer lake do and it Is awesome
NB
nathan Boland
Jul 25, 2025
1.0
I come through here very often every single time for the past 9 times consecutively I have went in upsized my fries and the past 9 times received a kids fries instead normally a guy or the manager will just give me my size fries I paid for today cashier young misses gets lippy with me asking about why I’m speaking to her in a way I said “you gave me the wrong order I’m trying to get my food” then had the manager take my fries out of my bag after I already touched them to replace them with the proper size very poor service at this location compared to the other two locations I visit
What are the operating hours of Dairy Queen Grill & Chill in St. John's?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 11:30 PM.
Is there a drive-thru service available at this Dairy Queen location?
Yes, the Dairy Queen Grill & Chill at 20 Kelsey Dr has a drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill provide facilities suitable for families and kids?
Yes, the restaurant is family-friendly, welcomes children, and has high chairs available.
Can customers use Wi-Fi at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available for customers at this location.
Where exactly is Dairy Queen Grill & Chill located in St. John's?
It is located at 20 Kelsey Dr, St. John's, Newfoundland and Labrador, postal code A1B 5C7, Canada.
Are there any nearby places where I can withdraw cash if I visit Dairy Queen Grill & Chill?
Yes, the TD Canada Trust Branch and ATM is located nearby if you need to withdraw cash during your visit.
What nearby clothing stores can I visit around Dairy Queen Grill & Chill?
Nearby clothing stores include Mark's and Columbia Sportswear Co, both conveniently close to Dairy Queen Grill & Chill.
Are there other restaurants close to Dairy Queen Grill & Chill where I can get different types of food?
Yes, nearby restaurants include Subway for sandwiches, Quesada Burritos & Tacos for Mexican cuisine, Green Mango for Thai food, Boston Pizza Kelsey Drive for pizza and chicken, and Kelseys for Canadian cuisine.
Does Dairy Queen Grill & Chill offer mobile ordering or exclusive deals through an app?
Yes, you can download the Dairy Queen app for exclusive deals and to place mobile orders easily.