Swiss Chalet

Reviews

• AA

  Ann

  1 day ago
  5.0
  I enjoyed my festive special chicken & rib dinner with loaded baked potato. Spinach dip appetizer was a fast favorite. Service was fast and friendly from all of the staff even though the restaurant was full and meals were running behind we were checked on or tended to by multiple servers as were the people around us, we received our beverages (Caesar & coors light on tap) quickly and were delighted to recieve lindor chocolates and a scratch card with our bill. They accommodated my husband’s gluten allergy and our grandchildren loved their rocket power drinks and custom topped desserts while we shared toffee cheesecake and a lava cake with ice cream before the kids trip to the treasure chest on our way out.
• MC

  Mehzabin Chowdhury

  4 days ago
  1.0
  I went to lunch with four of my Caucasian co-workers. The service was a bit slow and a few things were missing, but we were patient, it was the lunch rush, and they were clearly busy. Nothing felt out of the ordinary, and everything was fine. Until the end, when the bills came. She was very nice to every single one of my co-workers in fact, going as far as saying that she would have remade my colleague's drink (he didn't finish his drink). I was the last person to receive mine. As the server handed me the payment machine, either she or I must have accidentally clicked something, because the screen suddenly showed a bunch of table numbers. I handed the machine back and said, “Hey, something happened. Could you do that again for me?” She replied, “Oh, you were trying to skip the tip?” I smirked, completely baffled, like What the heck? Then she added, “Because I don’t see any other reason why it would do that.” I am really disappointed after this interaction I experienced at your restaurant today, which carried clear microaggressive and stereotypical undertones toward me as a person of color. When the payment machine glitched, the server immediately accused me of “trying to skip the tip,” a comment she did not direct at any of my four Caucasian co-workers. Being singled out and assumed to be dishonest over a $3–4 tip was embarrassing and hurtful, and reflects a harmful bias that no customer should experience. I hope this can be addressed seriously, as these kinds of comments have a real impact on people of color and their sense of safety and respect in public spaces. Last but not least, a tip is an optional/courtesy at the discretion of the customer, and no one should ever feel entitled to it!
• JP

  Juanita Pope

  6 days ago
  5.0
  Our server Anna was just fantastic. Aways makes you feel welcome. Food was great as usual. We come here on a regular basis and have found that the past 4 months has been so much better. Would highly recommend!
• RG

  Regina Guest

  Nov 17, 2025
  5.0
  Just had a wonderful supper there. The server Nick was awesome, very respectful. He was the best!!!
• RM

  Ryan Mcgrath

  Nov 12, 2025
  3.0
  Food is good, as always. But waited over 45 minutes for a quarter chicken dinner and the table next to use that came in 15 min after us that pretty much had the same order was eating 15 minutes before we got our order... needs better staff organization.

Frequently Asked Questions About Swiss Chalet