Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some praised friendly staff while others reported rude or indifferent behavior from management.
Food Quality
Inconsistent food quality noted, with some customers receiving fresh and hot meals while others reported cold or incorrect orders.
Cleanliness
Generally clean dining area, but some customers experienced issues with cleanliness and food safety.
Service Speed
Service speed is hit or miss; many customers experienced delays, especially in drive-thru and curbside orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
QM
Quentin Martin
Oct 28, 2025
1.0
The managers are terrible at customer service and they have hateful attitudes towards certain customers except for two managers!! Steve and Mike are the best managers the ever had!!!! Yall call this the best franchise in North America but it isn’t!! Lie to ya momma….. I spend too much money to be playing games with them!!! Lawsuit coming soon
ES
Emma Malin (Seay)
Oct 25, 2025
3.0
I wish the chicken sandwiches were a bit more consistent. Sometimes it’s absolute amazing and big. Sometimes it’s not quite right or small.
LF
Lizette Fonseca
Oct 17, 2025
5.0
Steven the Manager and George were AMAZINGl!!! My app code wasn’t working and they honored it regardless. I got me FREE fries! Very very happy customers!
JC
James Carter
Oct 14, 2025
5.0
Great place to take the kiddos for Happy Meals and grab lunch for ourselves. Super friendly staff and extremely clean dinning area.
JT
J Torres
Sep 28, 2025
3.0
A lot of McDonald's suffer from lack of customer engagement. This one wasn't any different. Employees walking past everyone, some w urgency others without.