Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff, particularly during busy hours.
Food Quality
Many reviews highlighted poor food quality, including cold meals, incorrect orders, and complaints about greasy or poorly prepared items.
Staff Attitude
Several customers noted unhelpful or rude staff interactions, with some praising individual employees while others criticized the overall attitude of the team.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty dining areas and bathrooms, contributing to a negative dining experience.
Mixed Experiences
While many customers had negative experiences, a few praised the service and food quality, indicating inconsistency in performance.
HR
Holly Rafferty
Nov 9, 2025
1.0
Placed a mobile order and my husband went to pick up. Food wasn’t ready. Gentleman that brought it out said Double Quarter Pounder Meal. My husband said yes and took the bag and drink. We did not get our order but someone else’s order. I tried calling and when it answers there is a loud beep. Missing 10 piece nugget. Points are wasted. Receipt is our order.
OO
ohnouagain
Oct 10, 2025
1.0
Absolutely unacceptable service here. Do not go here as this is the third time I've had an issue with the mobile app taking my order charging me and then not getting my food or a refund.
GG
Grov3rr
Sep 27, 2025
1.0
Ordered from the mobile app, and I used a mobile app deal, as well as customizing some or all of my order items. I get to the window after paying from the app and they told me my order never processed and that I have to cancel it and order at the window. No problem. So I pull up to the window and tell them what I got and for some reason they only charged me 5$ so I said okay I already paid 10$ on the app so now another 5$. Then I get the food and they only give me one thing that I ordered. So I told them I’m missing an entire meal and they said “that’s not what you said You wanted“ which clearly it was because I ordered it on the app for a reason. And the disrespect telling me well it’s not 5$ but if you want it you can have it. You can’t use 2 mobile deals in the same order. The issue here is that the 5$ meal deal is a menu item or else the app wouldn’t have let Me purchase it, not to mention when we got the food it was cold and the fries were made with yesterdays oil most likely and the food was absolutely disgusting and sloppy like a child made it. I’ll probably never go here again. Wendy’s is way too good to be dealing with this.
JC
John Cranmer
Sep 8, 2025
1.0
Food taste bad
LL
LostBoundaries Lsb
Jul 20, 2025
1.0
Very disrespectful manager, I heard her disrespecting young coworkers and I heard her was fana I find it very unprofessional to go to a business and hear a manager cussing at a kid. I feel like discipline should be applied to The woman named fana And just her attitude with customers as well