Wendy's

3.6
795 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
704 Mantua Pike, Woodbury Heights, NJ
08097, United States

Hours

Reviews

3.6
795 reviews
5 stars
305
4 stars
197
3 stars
121
2 stars
51
1 star
121

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with several customers receiving cold, old, or poorly prepared items.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 20 minutes.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, impacting the overall customer experience.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty conditions and unsanitary practices.
  • RB
    Robert Barrow
    Oct 21, 2025
    1.0
    I ordered a Dave's Single and noticed they switched to shredded iceberg lettuce. Of course they are pushing it's more consistent. And they are correct. Consistently Nasty, shredded lettuce does not and I repeat does not belong on a burger sandwich. The whole Reason that Dave Thomas' Burger stood out was for the quality of the ingredients he put into his Burgers. And unfortunately Iceberg Lettuce is inferior to Roman Lettuce, Especially when shredded. Once anything is shredded it's loses it's Texture and Flavor dissipate.
  • TT
    Timothy Thompson
    Oct 20, 2025
    2.0
    The employee was rude and the fries were warm. I'm not going there.
  • SJ
    Sally J
    Oct 15, 2025
    1.0
    They used to be excellent. However, my past few orders with them have had something wrong. Latest was the salad. They forgot the chicken! I even double checked my receipt to confirm I didn't make the mistake. Receipt was fine. They truly forgot to add chicken to my salad! Now I'm hungry after driving all the way home! Very annoying to spend $12 for a salad meal that is missing the protein. Speaking of their salads, they've gotten smaller. They charge the same price, but you get significantly less. I'm done with Wendy's now $9 "side salads"(not full like they used to be), along with this particular Wendy's who can't get my order correct anymore.
  • IW
    Isabella Williams
    Sep 11, 2025
    5.0
    I don’t usually leave fast food reviews, but the Wendy’s in Woodbury Heights honestly deserves some love. Every time I stop by, the food is fresh, hot, and made just right. Whether it’s a classic biggie bag, a spicy chicken sandwich, or one of their newer menu items, everything comes out tasting great. What really makes this location stand out is the staff—they’re always friendly, patient, and quick with service, even during busy times. The drive-thru moves efficiently, and the order is accurate every time (which is rare at most places these days!). The restaurant itself is also clean and well-kept, which shows they take pride in their location. Definitely one of the better Wendy’s spots around. If you're in the area, this one’s worth the stop!
  • AR
    Armando Reyes
    Aug 12, 2025
    5.0
    Great place 👌 👍

Frequently Asked Questions About Wendy's

Is Woodbury Hts Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.