Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Pricing Concerns
Several customers expressed that prices are too high for the value received, especially in comparison to other dining options.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted positive experiences with specific staff members who provided excellent service.
KV
Kathleen Valente
Jan 5, 2026
5.0
We had a great burger on the go and It was good.
DT
Diane Torres
Dec 14, 2025
3.0
I go there if I need something quick to eat, but McDonald's in general has to do better. They are overpriced. I believe only the quarter pounder is real meat. the rest tastes like salty burgers.
HH
Holden
Dec 13, 2025
1.0
It’s over. Finally after years of loyalty I’m done with fast food. Three sandwiches from the “value” menu and one medium fry and it’s nearing $20. View the amount of fries I received in my “medium” size… To make matters worse they weren’t even cooked thoroughly and were comparable to a wet noodle. It used to be one thing when items were missing, incorrect and slow service when prices were remotely affordable. I came to expect some problems and told myself it’s part of the broken process but the value made it worth the hassle. Today was my last straw. Jacking up prices and keeping the same crappy service just isn’t worth it anymore. I’ve reached my tipping point. I hope your franchise gets tariffed into oblivion.
Edit in response to owner: No. I will not fill out any survey. Everything you need to know is contained in my paragraph above. You could fix the issues listed and maybe keep others from getting fed up with your terrible service. But something tells me you’re part of the problem. So reread what I and others have written and try to understand if you’re capable. I’m personally never coming back.
RS
richard Saul
Dec 11, 2025
4.0
Clean and friendly
JD
Jason Dixon
Nov 29, 2025
1.0
I have lived in this area most of my life and have gotten from this McDonald's a lot, but they've had issues for a long time. From giving you singles when you ordered a double to just leaving big items out altogether, it seems like they make all the mistakes way too often. Even when they get it right, it's either old or just slapped together; I've never gotten any double sandwich where the patties were on top of each other, even when just ordering in-person. They are consistently inconsistent and it's a shame because I like McDonald's and this is the closest one to me, but I cant go here anymore because I expect a problem every time.