Wendy's

3.7
1196 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
820 Us Route 1, Woodbridge, NJ
07095, United States

Hours

Reviews

3.7
1,196 reviews
5 stars
530
4 stars
257
3 stars
137
2 stars
72
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Customers reported inconsistent food quality, with some mentioning cold or old food, while others praised the freshness of their meals.

Cleanliness

Mixed feedback on cleanliness; some noted clean dining areas while others mentioned sticky tables and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Staff Training

Several reviews suggested a need for better staff training, particularly in customer service and order handling.
  • EP
    Elmer Portillo
    Nov 16, 2025
    5.0
    The best
  • BR
    Brianna Rodriguez
    Nov 7, 2025
    1.0
    I came in to pick up an order tonight! And the lady in the front was on the computer on her phone, ignoring me no greet no nothing! I’m there waiting to order and no one came up to me at all! I said excuse me and she said hold on and never came back
  • TM
    tom macher
    Nov 6, 2025
    1.0
    Oh man where do I start, I’ve been coming to this wendy’s for 30 plus years and I haven’t encountered a better Manger than that nice caucasian guy that used to work there back then the place used to be amazing. I had some nice conversations with him he’s about 5,5 red face and green eyes I don’t know where he went but after he left the place has just gon downhill. Wendy’s needs to find a new Manger ASAP.
  • TM
    Tom Meade
    Oct 5, 2025
    1.0
    Under staffed, can't get orders correct, soda machine has been out of order for months. Maybe they're about to close or something cuz it's terrible
  • NT
    Nicole Teleposky
    Sep 20, 2025
    1.0
    This location has slowly gone down hill. They only have 1 soda machine working that only has diet doctor pepper or minute maid drinks. The workers are rude to customers. Double check what you ordered because they are rude if they make the mistake. The woman manager refused to apologize when order was keyed wrong because she didn't understand. The tables are sticky and a homeless woman lives in the dining room. Go to the one on st George Ave, they have thier act together.

Frequently Asked Questions About Wendy's

Is 820 Us Route 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.