Dunkin'

3.3
296 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wood Ridge, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
699 Avalon Dr, Wood Ridge, NJ
07075, United States

Hours

Reviews

3.3
296 reviews
5 stars
124
4 stars
37
3 stars
25
2 stars
17
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service, often citing understaffing as a major concern.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and incorrect modifications, leading to customer frustration.

Staff Behavior

Feedback indicated inconsistent staff behavior, with some customers experiencing friendly service while others reported rudeness and lack of attention.

Cleanliness

Several reviews mentioned cleanliness issues within the store, including dirty tables and counters, which detracted from the overall experience.

Food Quality

Customers expressed dissatisfaction with the quality of food and drinks, noting stale items and poor taste, which contributed to negative experiences.
  • AL
    Autoblitz Llc
    Nov 3, 2025
    1.0
    I’ve been coming every time in the shop this Dunkin’ Donuts today I just came for a coffee and a simple bagel. The front girls work here. She was horrible customer service. She said she cannot provide her name because she declined to give you the order and she was just mean to us because of I don’t know why maybe she have a end of the day but really today Monday 530 I was in the shop please Owner verify what I did wrong with this and what kind of service she did that’s why we walked out. I cannot catch her name because she don’t have any name tag please Owner verify very horrible service from her
  • SS
    Sh A (Shosh)
    Oct 18, 2025
    1.0
    I’ve told them multiple time “ this is not Cold Brew with Sweet Cold Foam.” It was just regular foam!!! I asked repeatedly for it to be corrected. One of the staff members was willing to help, but she refused to make the change. Extremely disappointed with the service. I live in Avalon and will never go back there again.
  • ZT
    Zani Tahir
    Oct 2, 2025
    1.0
    Order from this location daily and daily they don’t read the instructions on the sandwhich and have to make it twice. Absolutely ridiculous. They waste my time and their time not to mention the waste of food. Hire employees that follow instructions of orders placed on the Dunkin App
  • JP
    Jinny P
    Sep 26, 2025
    1.0
    They need more workers on shift. It’s always one person taking orders and making the food. Please hire more people
  • MS
    Mark Simpson
    Sep 21, 2025
    1.0
    Just walked out after spending 10 minutes waiting at the front for someone to take my order. There was a line in front of me who all got helped but when I was my turn I guess they decided I wasn’t worth helping like the rest of the line? Nobody was behind me so I guess it was me in particular they didn’t care about. Awful service. Edit: Went to Starbucks instead. They tried this novel thing called “service”. 5 stars there. I’ll be avoiding Dunkin in general from now on.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wood Ridge, NJ?

Dunkin' in Wood Ridge is open Monday to Friday from 5:00 AM to 9:00 PM, Saturdays from 6:00 AM to 9:00 PM, and Sundays from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery service from 5:30 AM to 8:30 PM on weekdays and pickup options as well.