Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
Many reviews highlighted issues with cold, overcooked, or incorrect food items, including raw patties and stale fries.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions and unpleasant odors.
Inconsistent Experience
Customers noted that experiences varied widely, with some visits being satisfactory while others were disappointing, indicating inconsistency in service and food quality.
JP
Jason Poppa
2 days ago
1.0
Order sweet teas with lemons. Get to the window, no lemons. Get charged for lemons. Leave and get home and got an unsweetened tea.
JJ
John
Feb 5, 2026
1.0
Ordered 2 McDoubles and 2 apple pies
Received 1 McDouble and 2 cheesecake somethings guess too busy talking
Gone are the days where a human being greets you with a smile and takes your order
Called spoke to Mia the manager told me to return to store stood at register for 15 mins but if you’re not door dashing,using app,kiosk,or drive thru youre invisible
If you’re not tech savvy or a millennial don’t waste your time go to a diner and you’ll get greeted with a smile! McDonald’s is too fast to acknowledge customers! It’s no longer a family restaurant!!!
AB
Anthony Barbuto
Dec 21, 2025
1.0
Horrible service and cold food waited 30 minutes for that come on.
DJ
Daniel Leslie Jr
Dec 3, 2025
1.0
I payed 6$ extra for bacon on 2 mcchickens today Wednesday December 3rd at 12:30 they didn’t even bother to put Any bacon at all . Made the sandwhich super messy also terrible
VW
vern wolf
Nov 29, 2025
2.0
they got my order wrong, and when i went to get the issue corrected, it tookk about 20 minutes to even be recognized as being in the building, and what i received was burnt