Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted dissatisfaction with the food quality, including complaints about soggy bagels, insufficient toppings, and overpriced items.
Cleanliness
Several customers noted cleanliness issues within the store, including dirty tables and unsanitary conditions.
Staff Friendliness
While some customers praised individual staff members for their friendliness, many others reported a lack of customer service and unhelpful attitudes.
Pricing Concerns
Customers frequently mentioned that prices were too high for the quality and quantity of food received.
MF
Mark Fuzia
Sep 21, 2025
1.0
Stop by for a bagel with butter. I don't think I got butter. See Pic. Don't think cutting prices on butter is a good way to treat your customers.
KB
Kate Berry
Sep 7, 2025
1.0
If I could give negative stars I would. I am baffled by the unprofessionalism at this bagel shop. I walk in with black jean shorts and a red hoodie (with the hood on), stand there waiting for someone to take my order. It’s been years since the last time I have been to this location so I was unaware of the change of the order station (to the middle register). A lady in a black t-shirt taps another lady in orange to tell her I was standing there. The lady in orange turns around and gasps and starts laughing. She says something in Spanish to the lady in black and she starts laughing while also pointing at me. Then the lady in orange tells me to order at the other counter. Am I a spectacle? Am I a ghost? Am I so invisible to you that you can’t see me standing here watching you laugh and point at me? To point and laugh at a customer was beyond rude, disrespectful and unbecoming of a chain bagel shop. To the ladies working that were laughing at me, this is not middle school so you should learn to act more professional in your work environment before you cause more trouble for other customers which will impact this business. As a cherry on top, to be charged over $10 for a plain bagel with egg and ham and a hash brown is way too expensive, especially for only one slice of ham! And $0.65 for butter? Ridiculous. This shop has made me feel unwelcome and I will not be returning. I will make sure to tell my friends and family to not visit such a rude and disrespectful place.
EC
Emilio Chiriboga
Sep 7, 2025
1.0
I came in to this place at 14:11 pm to buy a sandwich but they didnt take the order because the cashier told me that the grill was closed because they were cleaning it. 👎👎👎
JH
Joe Harris
Jul 24, 2025
1.0
How do you order a Taylor ham egg and CHEESE salt pep ketch and you forget the cheese and ketchup 🤣 feeble
JF
J F
Jul 19, 2025
1.0
I’m not sure what the $7.79 fee was for because they charged an extra $.99 for a roll and an extra $1.00 for the Swiss cheese. The worst part was that this place never puts enough bacon on the sandwich so I paid $2.00 more for extra bacon and it was the same amount as always. $11.78 for a puny breakfast sandwich. So disappointed but I should have known I would’ve been based on past experiences.
Edit: the company replies with nearly the same response to all the low reviews to apparently appease the customer but they obviously aren’t actually doing anything to make changes for the better.
What payment methods are accepted at Manhattan Bagel?
Manhattan Bagel accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Is parking available at Manhattan Bagel?
Yes, free street parking and free parking lot options are available near Manhattan Bagel.
What are some nearby places to visit when I come to Manhattan Bagel?
Nearby places include Clean Way Laundry for laundry services, Tropical Smoothie Cafe for healthy smoothies, and Duane Edwards Salon for hair care needs.
Are there other dining options near Manhattan Bagel?
Yes, nearby dining options include Blimpie for sandwiches, Wingstop for chicken, and Taco Bell for Mexican fast food.
Can I combine a visit to Manhattan Bagel with shopping or other errands?
Absolutely! Nearby you can find Costco for wholesale shopping and gasoline, ShopRite supermarket for groceries, and several beauty salons like Star's Nails and Great Clips for personal care.