Stop & Shop

4.1
298 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
219 Elm Street, Westfield, NJ
07090, United States

Hours

Reviews

4.1
298 reviews
5 stars
143
4 stars
73
3 stars
54
2 stars
13
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report rude and unprofessional interactions.

Store Condition

Many reviews mention the store's cleanliness and need for updates, with some describing it as dirty and outdated.

Product Selection

Customers express disappointment in the limited selection of products, particularly compared to larger stores, though some appreciate the availability of specific items.

Pricing

Several reviews highlight high prices and poor value for certain items, leading to dissatisfaction among customers.

Convenience

The store's location and ease of access are frequently noted as positives, making it a convenient option for quick shopping trips.
  • LF
    Lynn Ferrara
    Nov 16, 2025
    1.0
    Consistently playing music that is both too loud and doesn’t sound good - like a radio not quite tuned in correctly. Cashier apparently didn’t want to help bag a small fraction of my groceries so just started waiting on the person behind me while I’m still there bagging as fast as I can. I’ll use self check out the next time.
  • JJ
    Joseph P. DiFrancesco Jr.
    Jan 3, 2021
    4.0
    This is great small store to shop in. They basically have everything you need compared to larger stores.
  • JR
    Jessica Rinaldi
    Jul 21, 2020
    1.0
    Stop and Shop in Westfield is consistently in-conducive to shopping. And since the Covid crisis hit, the store is unbearable, no one is friendly, only a few are ver sweet, them seem to not want to be there either. Nor do they help you find things since since they have changed the store. They just bark orders. I’d like to know who the manager is because he or she is supposed to provide service to the community who spend their hard earned money there, and I think he or she doesn’t care... what a nightmare o shop there!!! None of this occurs at TJ or Kings or ShopRite. Not all Stop and Shop stores are like this: Just Westfield NJ!!!
  • JJ
    J_giuliet
    Oct 25, 2017
    5.0
    Good place for the shop last minute or also for a real shop

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Westfield, NJ?

Stop & Shop in Westfield is open from 7:00 AM to 10:00 PM Monday through Saturday and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for customer convenience.