Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 21 East Broad Street in Westfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
394 reviews
5 stars
246
4 stars
97
3 stars
25
2 stars
11
1 star
15
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and attentive service from staff, with specific mentions of employees like Mike and Isabelle making positive impacts on their experiences.
Food Quality
The food, particularly the burgers and fries, received high marks for freshness and taste, although some reviews noted inconsistencies in preparation.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a positive dining atmosphere.
Pricing Concerns
Several customers expressed that the prices were on the higher side, with some feeling that the value did not match the cost.
Overall Experience
Many reviews highlighted the overall enjoyable experience at this location, with customers indicating a willingness to return due to the combination of good food and service.
- BDBee DetaNov 7, 20251.0Just ordered a cheeseburger the other day and since then I’ve had a stomach virus Please check the store
- ZPZara PattersonNov 4, 20255.0Food is always great 😃. I try and come here as often as I can.
- PMPJ M.Nov 4, 20255.0Food and service were great. Took the family for a late dinner and Mike offered peanuts while we waited so much appreciated. Burgers came out fast and they always give extra for the fries;)
- NCNick ColluraOct 19, 20255.0I went here extremely intoxicated last night and wound up having great conversation with a worker named Mike. He was very friendly and funny and left me walking out happier than I was walking in. Thanks Mike.
- EEElayne EdmondsOct 18, 20255.0Went to this Five Guys location tonight and Mike and the crew were helpful, attentive, and seemed to be enjoying their time with customers and each other, which you really can’t say often at fast food type places much these days. We live in between 2 locations and usually go to the other one more often but their fries were better than I remembered tonight and I’m more likely to go to Westfield again next time we order. Thanks!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 21 East Broad Street in Westfield accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours of the Five Guys in Westfield?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in Westfield offer delivery and pickup services?
Yes, Five Guys provides in-store pickup and delivery services during their operating hours.
Can I customize my burger and milkshake at Five Guys Westfield?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Are gluten-free options available at Five Guys?
Buns, hot dogs, HP sauce, and malt vinegar contain gluten, but sandwiches can be ordered without buns via wraps or bowls. Cross-contamination risk exists.
Is the veggie sandwich at Five Guys a veggie patty?
No, the veggie sandwich includes a mix of peppers, onions, and mushrooms and is customizable with cheese and condiments.
What payment methods are accepted at Five Guys Westfield?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there nearby places where I can park when visiting Five Guys in Westfield?
Yes, Westfield Public Parking Lot 1 is nearby for convenient parking.
What other dining options are near Five Guys in Westfield?
Nearby restaurants include Fresh & Co., Coca-Cola Freestyle, Hunan Wok III, Carlo's Bakery, Di Farina Pizzeria, and Broadway Chicken Hot & Honey Chicken for a variety of meal choices.
Are there shops or services near Five Guys in Westfield for additional errands or activities?
Yes, nearby are Design Contempo (flowers and gifts), Bridget's Irish Cottage (souvenirs), Maria Candida's Hair Forum (beauty salon), and PNC Bank for errands or appointments.