Pizza Hut

3.7
1093 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1820 Route 46 in West Paterson, NJ. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1820 Route 46, West Paterson, NJ
07424, United States

Hours

Reviews

3.7
1,093 reviews
5 stars
529
4 stars
190
3 stars
94
2 stars
61
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and unprofessional behavior from management.

Food Quality

There were numerous complaints about the food being stale, undercooked, or not meeting expectations, with some praising the taste while others found it unacceptable.

Dine-In Experience

The dine-in option was misleading, as customers expected traditional service but found it to be self-serve with no utensils or napkins provided.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Staffing Issues

Many customers noted that the location appeared understaffed, leading to long wait times and poor service.
  • LR
    Latoya Rivera
    5 days ago
    5.0
    I love the Manager Kathy I go there all the times and she have a very Friendly personality ☺️ been in different huts but this one hit different
  • YM
    Yessy Martine
    Nov 11, 2025
    1.0
    Entramos con dos amigos más, dos mujeres estaban afuera, nos vieron y no nos respondieron, era una mujer alta de lentes, nadie nos atendió, nos ignoraron, hasta nos miraron mal, y no les importó que nos fuéramos, aparte cargaban bolsas de basura y gritaban como si nadie estuviese ahí, cambien de personal o si van a a tender de esa manera mejor no atiendan
  • KM
    Keke Meme
    Nov 10, 2025
    1.0
    The RGM here is super rude with the customer I had a horrible experience while talking to her she need to learn better customer service
  • PZ
    Pamela Zaldana
    Nov 5, 2025
    1.0
    I called to confirm whether the restaurant had a sit-down area, since most Pizza Huts are now delivery only. A rude guy answered and said, “I don’t know, I guess so?” If that’s how they handle phone service, I can only imagine what it’s like in person. Nasty.
  • YV
    Yessika Veras
    Oct 22, 2025
    1.0
    I don’t even know where to begin. First of they don’t want to pay employees so they have only one person going crazy between the kitchen, phone, and online orders. She messed up my order and when I asked for plates for my kids she said she was too busy and just passed me two cinnabon boxes for me to BREAK and use. She couldn’t handle the workload and was being rude even saying an offensive slur about a client in spanish and to her surprise he spoke Spanish too so she had to apologize to him when he called her out for it. It’s simply a mess and HORRIBLE place to go to. You will not have your food for over an hour. Do not go here. HIRE AND PAY YOUR EMPLOYEES!!!!!!!!

Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in West Paterson, NJ?

Pizza Hut is located at 1820 Route 46, West Paterson, NJ 07424.

What are the operating hours for this Pizza Hut location?

Pizza Hut in West Paterson is open daily from 10:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.