PrimoHoagies

3.9
131 reviews

About

Sandwich RestaurantDeliCatererTake Out RestaurantFast Food RestaurantCheesesteak RestaurantPrimo Hoagies
Philly-born counter-serve sandwich chain known for its subs / hoagies built on award winning sesame-seed rolls. Serving West Orange NJ.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

PrimoHoagies
495 Prospect Ave, West Orange, NJ
07052, United States

Hours

Reviews

3.9
131 reviews
5 stars
87
4 stars
6
3 stars
6
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the sandwiches while others found them poorly made, cold, or lacking flavor.

Service Issues

Many reviews highlighted poor customer service, including unfriendly staff, slow service, and mistakes with orders.

Pricing Concerns

Several customers felt that the prices were too high for the quality and portion sizes of the sandwiches.

Cleanliness

Some customers noted that the store was clean, while others reported unsanitary conditions and a lack of attention to cleanliness by staff.

Positive Experiences

Despite the negative feedback, there were numerous positive reviews praising specific sandwiches, friendly staff, and overall enjoyable experiences.
  • GS
    Gavin Schlegel
    Dec 12, 2025
    1.0
    This place is genuinely so bad. The food stinks (literally) and many items are uncooked or cold. The service was horrendous; the cashier was super dismissive and rushy even though there was no one else in the store (go figure) and a small sandwich was 12.50? I get why so many primo hoagies locations are closing.
  • KL
    Kyle Lucas
    Oct 19, 2025
    5.0
    This was one of the best sandwiches I've had in a VERY long time. Primo Hoagies is now my hoagie go-to!
  • MS
    Max S
    Oct 2, 2025
    1.0
    Worst Italian sub I’ve ever eaten Owner needs to retrain the employees, the sandwich was an absolutely crazy mess I’ve eaten at other locations of this chain, you’re off by a mile and your employees are throwing your food cost out the door my friend.
  • RC
    Robert Jr. Carducci
    Sep 13, 2025
    5.0
    Probably the most delicious sandwich I’ve ever eaten! Incredible value too…
  • SF
    shannon fields
    Sep 2, 2025
    2.0
    This was my first time ever there and I told the woman at the register. Her service was fantastic, but the sandwich was horrible. I wish I took a picture! First of all the sandwich was drenched in oil, so much oil that there was a puddle in the paper which leaked out onto my shirt and the car seat and that’s when I was like WTH. I literally had to pull over to eat it because there was no way to eat this thing with one hand. My hands were covered in oil from just picking it up. The bread was also soggy because of it. There was SO much mustard on the sandwich that one bite I took was just all mustard… and to top it off the lettuce and tomato was just laying on top of this fully packed sandwich. I couldn’t even close it to bite it and ended up picking the toppings off the top by finger and eating it. The lettuce was also drenched in oil. Too sloppy and I was not a fan at all. I’ve heard great things about this chain and I cannot agree. I’ve literally been complaining about this sandwich all day to anyone who would listen lol

Frequently Asked Questions About PrimoHoagies

What are the operating hours for PrimoHoagies in West Orange, NJ?

PrimoHoagies is open daily from 10:00 AM to 8:00 PM.

Does PrimoHoagies in West Orange offer delivery and pickup services?

Yes, they offer in-store pickup, delivery, and same-day delivery services.