McDonald's

3.8
1367 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
573 Northfield Ave, West Orange, NJ
07052, United States

Hours

Reviews

3.8
1,367 reviews
5 stars
611
4 stars
304
3 stars
198
2 stars
79
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly staff while others reported rude or dismissive behavior.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.

Cleanliness

While some reviews highlighted cleanliness and well-maintained facilities, others reported dirty tables and unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or stale food.

Speed of Service

The speed of service was inconsistent, with some customers noting quick service while others experienced long wait times.
  • KR
    Karen Resto
    1 day ago
    5.0
    The best McDonald's in the state. Fresh and HOT no matter when, friendly and fast. Can't say enough.
  • NR
    Nicole Rutkowski
    Nov 16, 2025
    1.0
    We went at 11:20 for the drive thru and they asked if we were using the McDonald's app we said no the first time and then was ignored. We pulled around again to try to get their attention and were again asked if we were using the app and we said yes this time and we're still ignored. We waited for 10 minutes and then left. Bad service!!!
  • JL
    Jessica Latonnelle
    Nov 10, 2025
    5.0
    The Oreo McFlurry was so good, Grandma and I went back for another one. Highly recommend!”
  • MS
    Mia S
    Nov 9, 2025
    2.0
    This place is next to the zoo but constantly run out of toys. It happened two times in a month and it’s not even at dinner time yet. Rude service and even used rude tone to a 5 years old! I will have to do everything not to bring my kid to this place anymore!
  • MM
    Madthew
    Oct 24, 2025
    3.0
    Went through the drive thru at the McDonald’s on Northfield, around 8pm last nightthere was no rush only about 3 cars in the drivethru including me. Looking through the window none of the employees had gloves, I saw about 3-4 employees. I don’t normally leave reviews but I genuinely found it concerning that no one has one gloves a basic sanitization step in any kitchen. However the service was nice and food was fresh which is why I left 3 stars instead of 1

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 573 Northfield Ave, West Orange, NJ?

The McDonald's at 573 Northfield Ave, West Orange, NJ is open daily from 7:00 AM to midnight.

What are the drive-thru hours at this McDonald's location?

Drive-thru service is available every day from 7:00 AM to midnight.