Brand Certified
Dunkin'
3.7(423 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
382 Main St, West Orange, NJ
07052, United States
Certified by Dunkin' • Feb 22, 2026
(973) 325-0999
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Orange, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
423 reviews
5 stars
190
4 stars
89
3 stars
49
2 stars
15
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling ignored or mistreated.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect items being served.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty counters and issues with food safety.
Staffing Issues
Customers noted that the location is often understaffed, leading to long wait times and poor service.
Food Quality
While some customers enjoyed the food and drinks, there were complaints about stale items and poor preparation.
- EBEdwin BecGarOct 8, 20221.0Every single time I visit (bc it’s near my house) the manager seems to have a problem and attitude with me and other customers in the store. The manager always seems miserable there and doesn’t really seem to care about the customers that come in. Another time a cashier named Danny was making food with out any gloves on. When another customer and I complained about it he seemed to not care and walked away leaving it to another employee to make the food . When I had asked for their manager , he “was not there” . I had asked for corporates number and for some reason they had no idea what the number was or even a card with their number. Idk how this store has been running with the staff that it has. I go to this Dunkin for my convenience that it’s around the corner from my house but the attitude that I get from the staff and management is ridiculous. I don’t recommend this Dunkin at all unless it’s a last resort
- GWGenine Wright-GarnerApr 25, 20214.0Quick service. Customer service is not the best, but food is good.
- TJTalia JamesNov 30, 20193.0I'm not a fan of some of the new workers. They need better attitudes, as a West Orange native it's very sad to see such poor behavior.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website