Papa Johns Pizza

3.7
287 reviews

About

Pizza Restaurant
At Papa Johns Pizza in West New York, NJ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best West New York pizza for any occasion. Call us for pizza delivery in West New York or stop by 6602 Bergenline Avenue for carryout to order the best pizza in West New York, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
6602 Bergenline Avenue, West New York, NJ
07093, United States

Hours

Reviews

3.7
287 reviews
5 stars
156
4 stars
37
3 stars
22
2 stars
5
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous complaints about unprofessional and rude staff, including issues with order taking and handling complaints.

Food Quality

Mixed reviews on food quality, with some customers reporting undercooked pizza and incorrect orders.

Delivery Issues

Frequent complaints about late deliveries, incorrect orders, and lack of communication regarding order status.

Positive Experiences

Some customers praised the taste of the pizza and the speed of service, highlighting good experiences despite the overall negative feedback.

Language Barrier

Several reviews mentioned difficulties due to staff's limited English proficiency, impacting customer interactions.
  • BV
    Binoy Vasavada
    1 day ago
    5.0
    Ordered the Thin crust garden veggie pizza & it was delicious- I could taste the freshness in ingredients, balanced in cheese-topping ratio, well baked, & packaged. It was a guilt free treat.
  • JC
    Jas jas Conteras
    Nov 13, 2025
    1.0
    I do not understand how they can allow this to happen gentlemen you have to be more considering with the customers this is unacceptable, this lady uses her phone as if she were in her house on top of the ingredients she made my pizza with the phone in her hand because she was in video call she finished my pizza and continued with her call I think she forgets that she is working and the manager who tones the orders sees her and does not tell her anything this makes the store look very bad and not go back to buy more there.
  • VV
    Verónica
    Nov 7, 2025
    2.0
    The truth seems very unpleasant to me, that a person who is handling food is with his cell phone hand and at the same time ingredients, it is not the first time I see this lady doing this, and not to tell the gentleman to take orders if he himself sees what he is doing goes and greets the person he is talking to by video called, People like this should not work in a food establishment and the most comical of all that he puts on gloves but does not take them away to use I was there for about 20 minutes and did not let go of the phone in the same meek that I had on the phone I had the peperonis what I was putting on the pizza that unpleasant the truth.🤢🤮
  • CY
    Charlie Ye
    Sep 10, 2025
    1.0
    The employees can barely speak English, and have 0 knowledge of a promotion. A waste of time here.
  • KT
    Katy Troha
    Aug 12, 2025
    1.0
    They always forget my garlic sauces and when I call nobody answers

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in West New York, NJ?

Delivery is available from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Friday and Saturday.

Can I order pizza for takeout at Papa Johns Pizza?

Yes, takeout service is available daily from 10:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.