Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.8
1,672 reviews
5 stars
800
4 stars
307
3 stars
205
2 stars
101
1 star
259
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude and unprofessional.
Cleanliness
Several customers noted that the location was dirty, with unclean tables and restrooms.
Order Accuracy
Many customers experienced issues with incorrect orders and long wait times, leading to frustration.
Food Quality
While some enjoyed the food, others reported it being subpar, with complaints about cold or poorly prepared items.
- DCDaisy C1 day ago1.0This McDonald is the worst one in the area. It reminds me of The McDonalds on 125th on NYC. (IFKYK) the workers are extremely rude while looking unpresentable and the store is filthy and unkept. I get it’s Fast food but do better. Turn over that whole location.
- KKkaiferrDec 30, 20251.0This McDonald’s is always ridiculously slow. The place gets insanely crowded because the workers take forever to attend customers. I waited way too long just to get my food, and on top of that, when I asked for sauce the worker said I could only get one. One sauce?? What am I supposed to do with one sauce for my whole meal? The whole experience was frustrating and unorganized. Horrible and Ghetttoooo
- OMOscar MotaDec 27, 20251.0Passed by for an up of coffee and hot water to heat up my infants milk, the employee denied the hot water even though I brought my own mug. I was charged a medium hot tea for the hot water. Definitely not comming back to this location. The cashier and manager are just unkind people.
- MFMayelin FerminDec 20, 20251.0Muy mal servicio para ir a un simple baño un show son unos malo educado
- MMMelvin MartinezDec 18, 20251.0If you want your day to start on the wrong side, visit this place during breakfast hours. Woman in the morning is rude as hell. My app for some reason never sent my order in. And instead of helping or finding a solution. She just shrugged me off and walked to the back. I would have order there and figure out app thing later.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5400 Bergenline Ave, West New York?
McDonald's is open from 6:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
When is the McDonald's drive-through service available?
The drive-through is open from 6:00 AM to midnight Monday through Thursday and Sunday, and extended until 2:00 AM on Friday and Saturday.
What are the delivery hours for McDonald's in West New York?
Delivery is available from 6:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 1:45 AM on Friday and Saturday.
Does this McDonald's location offer delivery and mobile ordering services?
Yes, it offers delivery, same-day delivery, no-contact delivery, and mobile ordering through its app and website.
What payment methods are accepted at this McDonald's?
Customers can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's at 5400 Bergenline Ave have facilities accessible for people with disabilities?
Yes, this location has wheelchair accessible entrance, seating, and restrooms.
Is McDonald's near any notable restaurants where I can try different cuisines?
Yes, nearby you can find El Sol de Mexico and Tequila River Taqueria, both offering Mexican cuisine, and a Tropical Juice Bar serving Caribbean-style smoothies and juices.
What other dining options are available close to this McDonald's?
Popeyes® Louisiana Kitchen is nearby for chicken and fast food lovers, adding to the variety of local dining options.
Are there convenient services near McDonald's for banking and postal needs?
Yes, Popular Bank, Provident Bank, Santander Bank ATM, and the United States Postal Service along with US Post Office are located close by for your banking and mailing needs.
Can I find family and personal care services near McDonald's at 5400 Bergenline Ave?
Yes, nearby options include Veda Family Dentistry, Dentistry for All WNY, Hudson Dental Esthetics for dental care, Little Angels Inc for daycare, and Yogi Beauty Salon and Valentina's Nail and Hair Studio for beauty services.