Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.8
1,669 reviews
5 stars
802
4 stars
306
3 stars
205
2 stars
101
1 star
255
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude and unhelpful.
Order Management
Customers frequently experienced issues with order accuracy and delays, often waiting excessively for their food.
Cleanliness
While some noted cleanliness, many reviews pointed out dirty tables and unsanitary conditions.
Food Quality
Mixed feedback on food quality, with some enjoying the meals while others reported issues like incorrect orders and unsatisfactory taste.
Speed of Service
Many customers complained about slow service, with long wait times reported for both in-store and mobile orders.
- BNBeto NavidadNov 13, 20251.0I would give zero stars but since I can't it's one. The woman who is there in the mornings doesn't know how to interact with customers. She is usually there in the mornings. This morning she said to customers "if you want to wait then wait if not then you can leave". She has no customer service skills at all. This isn't the first time she has this attitude. Perhaps she hates her job or doesn't get paid enough but she shouldn't take it out on customers. She is unfit to interact with the public.
- JJJustyNov 2, 20254.0Service is better than the food.
- MMMario MontenegroOct 29, 20255.0My go to 😜
- HCHilda CastilloOct 18, 20251.0Cashiers have to attend to the register and serve as well when it’s very busy rather than have other staff take care of preparing the orders etc. They need to work on managing their staff better.
- TWTaller WilliamsOct 14, 20251.0Don't go there ICE should come clean the dining room out. Old people with only a cup of coffee taking up every table with newspaper.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5400 Bergenline Ave, West New York?
McDonald's is open from 6:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
When is the McDonald's drive-through service available?
The drive-through is open from 6:00 AM to midnight Monday through Thursday and Sunday, and extended until 2:00 AM on Friday and Saturday.
What are the delivery hours for McDonald's in West New York?
Delivery is available from 6:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 1:45 AM on Friday and Saturday.
Does this McDonald's location offer delivery and mobile ordering services?
Yes, it offers delivery, same-day delivery, no-contact delivery, and mobile ordering through its app and website.
What payment methods are accepted at this McDonald's?
Customers can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's at 5400 Bergenline Ave have facilities accessible for people with disabilities?
Yes, this location has wheelchair accessible entrance, seating, and restrooms.
Is McDonald's near any notable restaurants where I can try different cuisines?
Yes, nearby you can find El Sol de Mexico and Tequila River Taqueria, both offering Mexican cuisine, and a Tropical Juice Bar serving Caribbean-style smoothies and juices.
What other dining options are available close to this McDonald's?
Popeyes® Louisiana Kitchen is nearby for chicken and fast food lovers, adding to the variety of local dining options.
Are there convenient services near McDonald's for banking and postal needs?
Yes, Popular Bank, Provident Bank, Santander Bank ATM, and the United States Postal Service along with US Post Office are located close by for your banking and mailing needs.
Can I find family and personal care services near McDonald's at 5400 Bergenline Ave?
Yes, nearby options include Veda Family Dentistry, Dentistry for All WNY, Hudson Dental Esthetics for dental care, Little Angels Inc for daycare, and Yogi Beauty Salon and Valentina's Nail and Hair Studio for beauty services.