Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our West New York ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
414 reviews
5 stars
257
4 stars
74
3 stars
28
2 stars
25
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and accommodating staff, there were numerous complaints about poor service, including rudeness and lack of attention from employees.
Staffing Issues
Several reviews highlighted the understaffing during busy hours, leading to long wait times and overwhelmed employees, which negatively impacted customer experiences.
Cleanliness Concerns
Multiple customers expressed dissatisfaction with cleanliness, noting unsanitary practices by staff, particularly regarding food handling.
Pricing and Portions
Customers frequently commented on high prices and small portion sizes, with many feeling that the value for money was lacking.
Product Quality
While some customers enjoyed the ice cream flavors, others reported issues with freshness and quality, leading to mixed reviews about the product.
- VVVictoriaSep 28, 20255.0Such a great spot in Weehawken! Everyone’s so friendly, and they even have ice cream for pups, love it!
- SDStuart DiazSep 2, 20251.0We wanted to enter and the employee told us that it was closed, then someone else arrived and attended it, it was 11..
- MSMichael SantiagoAug 18, 20252.0Second time I’ve come to this location and I was unable to us a Ben and Jerry gift card. they have no scanner to scan QR codes or barcodes, then unfortunately they don’t train their employees to enter gift cards manually or in my experiences, the employees does not have access to do so. It’s a huge inconvenience when you walk in and have to wait with your ice cream melting in your hand. Such a quick and easy fix, but yet is so overlooked?
- JJJillAug 17, 20251.0The prices have gotten outrageous. I’m sorry I just don’t think this little scoop and broken cone is worth $7.50. I know everything is getting more expensive but if you order a cup you get at least twice the amount. This is a ridiculously small amount for the price, it’s just not worth it. It actually makes me laugh.
- ETElizabeth TengAug 16, 20253.0How is there just one person working the counter on a Saturday night in August?
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream and treats can I find at Ben & Jerry's in West New York?
You can enjoy euphoric Ben & Jerry's ice cream flavors served the original way from 1978, including freshly baked waffle cones, shakes, sundaes, smoothies, and ice cream cakes.
What are the operating hours of Ben & Jerry's West New York store?
Ben & Jerry's is open from 12:00 PM to 11:00 PM Monday through Thursday and Sunday, and from 12:00 PM to midnight on Friday and Saturday.
Does Ben & Jerry's West New York offer delivery or pickup services?
Yes, they offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery options.
Where is Ben & Jerry's located in West New York?
The shop is located at 22 Riverwalk Place, West New York, NJ 07093, USA.
What payment methods does Ben & Jerry's West New York accept?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's West New York have wheelchair accessibility?
Yes, the store has a wheelchair accessible entrance and wheelchair accessible parking.
Can I order from Ben & Jerry's West New York online?
Yes, you can place orders online through their order URL.
What are some nearby places to Ben & Jerry's that I might visit before or after enjoying ice cream?
Nearby places include Bento Sushi for sushi, Lusso Bar for drinks and pizza, West NY Floris Spa and Nail for beauty treatments, and Starbucks for coffee.
Are there fitness or wellness centers near Ben & Jerry's in West New York?
Yes, YogaSix West New York and Alpha Fit Club gym are nearby and convenient if you're looking to get active before or after your ice cream visit.
What are some important nearby services to Ben & Jerry's West New York?
Nearby services include The UPS Store for courier needs, KeyMe Locksmiths for lock services, and Wells Fargo Bank for banking.