Brand Certified
McDonald's
3.8(541 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
43A Marshall Hill Road, West Milford, NJ
07480, United States
Certified by McDonald's • Mar 01, 2026
(973) 728-1140
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
541 reviews
5 stars
239
4 stars
110
3 stars
87
2 stars
32
1 star
73
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback on staff behavior was mixed; while some praised friendly service, others reported rudeness and disrespect from management.
Food Quality
The quality of food varied, with some customers enjoying fresh meals while others complained about poor taste and inconsistency.
Cleanliness
The restaurant was noted for being clean and well-maintained by several customers.
Service Speed
Customers frequently mentioned long wait times, especially in the drive-thru, impacting their overall experience.
- SLSvyatoslav Likanov4 days ago1.0Every day the coffee machine does not work, there is no latte‼️‼️‼️‼️
- MAMelani AbreuJan 22, 20261.0Giving this a one star because I had place an order and my caramel frappe is LITERALLY ICE! Can’t even drink this, the paper straw doesn’t even help because the ice just gets stuck. No flavor at all just the taste of ice. Can’t get a refund or new frappe because I had left and didn’t have the time to go back
- AVAngela VanDunkJan 4, 20265.0The only reason I gave a low stars on service and atmosphere is because the general manager is very rude and disrespect and she talks about people in Spanish thinking some can't understand her smh let me not forget her little minions that follow her that are disrespectful too because nothing has been done with the multiple complaints about her and them smh
- DVDylan VanordenDec 29, 20255.0The workers are always friendly and very helpful
- LOLeon ODec 28, 20255.0This McDonald’s is great, especially with customer service. The staff are super nice, flexible and happy to help. The fries are amazing, though they taste so good. Please give them a raise they deserve it 😄! Hope you’ll feel the same too
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
During what hours is the drive-through service available?
The drive-through is open daily from 6:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.
Can I order delivery from this McDonald's, and if so, when is delivery available?
Yes, delivery is available daily. Delivery hours are from 6:00 AM to 10:45 PM Sunday through Thursday, and until 11:45 PM on Friday and Saturday.
What pickup options are available at this McDonald's?
Curbside pickup service is offered, allowing customers to conveniently collect their orders without leaving their vehicles.
Which payment methods are accepted here?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I use the McDonald's mobile app to order food?
You can order via the McDonald's mobile app available on the Apple App Store and Google Play Store. Links are provided for easy download.
What services does this McDonald's offer to enhance customer convenience?
This location offers drive-thru, McDelivery, mobile ordering, mobile offers, gift cards, and free WiFi to improve your experience.
What nearby shopping options can I visit before or after dining here?
You can shop at nearby T.J.Maxx and ShopRite, which are department and grocery stores located close to this McDonald's.
Are there any nearby recreational or fitness centers?
Yes, Snap Fitness gym is nearby, perfect for a workout before or after your meal at McDonald's.
What dining options are nearby if I want to explore other cuisines?
Nearby options include Frank's Pizza and TJ's Pizzeria Cafe for Italian cuisine, in addition to McDonald's offerings.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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