Dunkin'

3.5
343 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Milford, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1521 Union Valley Road, West Milford, NJ
07480, United States

Hours

Reviews

3.5
343 reviews
5 stars
138
4 stars
68
3 stars
35
2 stars
18
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Cleanliness

The store was frequently described as dirty, with complaints about unsanitary conditions and unclean tables.

Inconsistent Quality

Many reviews mentioned inconsistent drink and food quality, including poorly made coffee and incorrect food items.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
  • NN
    Niko
    Jan 4, 2026
    4.0
    Quick drive thru. Sometimes it gets backed up and getting in or out of the lot is complicated. The service and food is always good.
  • KH
    kimerly hamilton
    Dec 15, 2025
    2.0
    I went there this morning parking lot and drive through is a disaster safety hazard for customers snow and ice all over and I got my vanilla chi tea it was so bad I threw it in garbage
  • CJ
    Christine Josephs
    Oct 26, 2025
    1.0
    Yikesss, waited forever to get our food. 3 other people were complaining in front me. One girl’s nails were so long (although cute) just maybe not for working in service that she could pack up the bags or the food. After I said they forgot my food, the one girl in a short ponytail with blonde hair gave so much attitude that someone else took the order and that she already made it. Didn’t apologize for the wait or say she was even making another one. Gave other people attitude. One girl was just standing there not doing much. I understand the drive through gets long but time management needs to be better and they really need an attitude check.
  • BK
    Ben Kazhdan
    Oct 26, 2025
    1.0
    The worst Dunkin I have ever been too. Took 20 minutes to make a coffee and two sandwiches and they forgot one of the two sandwiches. Incompetent is not the right word to use for the employees here I honestly don’t know how they got hired somehwere. This is by far the worst coffee establishment I have ever been too. Plus the female employee working this morning 10/26/25 gave my fiancée so much attitude because she is bad her at job and messed up our order. Hopefully management sees this and does something because all of the employees here this morning are asleep and not working. I wouldn’t recommend this Dunkin to my worst enemy.
  • DR
    delfino rocha
    Oct 21, 2025
    5.0
    Dunkin is Dunkin, quick and fast service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Milford, NJ?

Dunkin' in West Milford, NJ is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, this Dunkin' location offers both delivery and curbside pickup services.