Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Milford, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
339 reviews
5 stars
136
4 stars
67
3 stars
35
2 stars
17
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned poor food quality, including cold or burnt items and incorrect drink preparations.
Cleanliness
The establishment was often described as dirty, with complaints about unclean tables and floors.
Staff Attitude
Numerous customers noted unprofessional behavior and lack of care from employees, impacting their overall experience.
Inconsistent Experience
While some customers praised friendly service and good coffee, many others expressed frustration over repeated mistakes and poor service.
- CJChristine JosephsOct 26, 20251.0Yikesss, waited forever to get our food. 3 other people were complaining in front me. One girl’s nails were so long (although cute) just maybe not for working in service that she could pack up the bags or the food. After I said they forgot my food, the one girl in a short ponytail with blonde hair gave so much attitude that someone else took the order and that she already made it. Didn’t apologize for the wait or say she was even making another one. Gave other people attitude. One girl was just standing there not doing much. I understand the drive through gets long but time management needs to be better and they really need an attitude check.
- BKBen KazhdanOct 26, 20251.0The worst Dunkin I have ever been too. Took 20 minutes to make a coffee and two sandwiches and they forgot one of the two sandwiches. Incompetent is not the right word to use for the employees here I honestly don’t know how they got hired somehwere. This is by far the worst coffee establishment I have ever been too. Plus the female employee working this morning 10/26/25 gave my fiancée so much attitude because she is bad her at job and messed up our order. Hopefully management sees this and does something because all of the employees here this morning are asleep and not working. I wouldn’t recommend this Dunkin to my worst enemy.
- DRdelfino rochaOct 21, 20255.0Dunkin is Dunkin, quick and fast service.
- NNNicoleOct 18, 20251.0Never coming to this Dunkin again.
- BRBobby RolandoOct 4, 20253.0Everyone was very polite; but this is 4 times in a row they cannot get my order correct, even after I point out that the order summary screen shows my order incorrectly. And the care that is shown in making the food/drinks is seriously lacking, see the attached photo for a very sad bacon portion. I appreciate the politeness but something has to change, the employees have no pride in the food and drinks they make.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in West Milford, NJ?
Dunkin' in West Milford, NJ is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.
Does Dunkin' offer delivery and pickup services at this location?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order ahead using an app for faster service at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What types of meals are served at Dunkin' in West Milford?
Dunkin' serves breakfast, lunch, and brunch meals, including espresso, coffee, donuts, and breakfast sandwiches.
What new holiday drinks are available at Dunkin' right now?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher at Dunkin'.
Does this Dunkin' location have a drive-thru?
Yes, the West Milford Dunkin' has a drive-thru for convenient service.
Are there any nearby banks where I can manage my finances after visiting Dunkin'?
Yes, there are several banks near Dunkin' including Lakeland Bank, Provident Bank, Columbia Bank, Wells Fargo Bank, and M&T Bank.
What grocery store is close to the Dunkin' location for convenient shopping?
ShopRite of West Milford is a nearby grocery store you can visit before or after your Dunkin' stop.
Where can I find a nearby pharmacy near Dunkin' in West Milford?
Nearby pharmacies include Rite Aid, Walgreens, and West Milford Pharmacy for your convenience.
Are there any other places to eat near Dunkin' in West Milford besides Dunkin' itself?
Yes, Mario's Deli and Marios Bagels and Deli are nearby eateries offering deli and bagel options.