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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(347 reviews)

Business Details

(973) 728-6111
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Milford, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1521 Union Valley Road, West Milford, NJ
07480, United States

Hours

Reviews

3.5
347 reviews
5 stars
140
4 stars
68
3 stars
35
2 stars
18
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, indicating a significant problem with service quality.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the store, including dirty tables and floors, contributing to a negative customer experience.

Inconsistent Quality

Customers frequently mentioned issues with drink and food quality, including incorrect ingredients, poorly prepared items, and inconsistent flavors.

Staff Attitude

While some customers praised friendly staff, many others reported rude behavior and a lack of professionalism among employees.
  • IM
    Irish Mick
    6 days ago
    1.0
    They are so bad in here. They don't even try to do it right. The owner really has to do something. Very sad.
  • KK
    Kizo
    Feb 17, 2026
    5.0
    Small BUSYYYYYY spot really busy. Staff is polite and respectful, simple as the place on its own. On the end it is not 5 star Michelin restaurant or bar it is normal little DD, don't expect Michelin service and free food if they make mistake, instead give them chance to fix same and stay polite . Young teenagers trying their best to accommodate those who expect way too much. Prices normal , stop by have patience and enjoy coffee or munchies, nobody is perfect give a chance and smile
  • JD
    johnathan DeMarino
    Feb 14, 2026
    1.0
    Horrible service on drive threw..
  • NM
    Nicholas Maher
    Feb 8, 2026
    1.0
    The people here are always super nice but my coffee consistently has grounds at the bottom. Like 3 in 4 cups have grounds in it
  • NN
    Niko
    Jan 4, 2026
    4.0
    Quick drive thru. Sometimes it gets backed up and getting in or out of the lot is complicated. The service and food is always good.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Milford, NJ?

Dunkin' in West Milford, NJ is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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