Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
880 reviews
5 stars
379
4 stars
157
3 stars
136
2 stars
69
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and disrespectful behavior from staff, with several instances of poor customer service and mishandling of orders.
Food Quality
Mixed reviews on food quality; while some customers received fresh and hot food, others reported cold items and incorrect orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers expressing frustration over being charged for items they did not receive.
Cleanliness
Some reviews noted cleanliness issues, particularly in the bathrooms and dining area, while others mentioned a clean environment.
Wait Times
Customers experienced long wait times at the drive-thru and for food orders, leading to dissatisfaction.
- GGGGNov 2, 20251.0if you come to this location and they get your order wrong, just know you’ll get cursed out by the manager! i was being rushed when ordering at the drive thru for my friends & i, just for that employee miss part of the order so when i told them at the window after not receiving all of the food that i KNOW i ordered, the manager started yelling and cursing about us in the background but purposefully loud enough for us to hear, claiming we were holding up her line and i should’ve ordered it at the speaker which i did, but the employee taking the order clearly wasn’t paying attention bc she was too busy rushing me. this location has incompetent employees, especially the manager who clearly does not know how to work in customer service. we tried to ask for the managers name but they said they don’t give out names LMAO. don’t come here ❤️
- CGchino GonzalezSep 21, 20251.0Employees are terrible, the kid basically threw me my order and then immediately closed the window. I ask for buffalo sauce they gave me BBQ and no ketchup. Orders the new special and it was disappointing
- BYB (Yomegawoper)Sep 17, 20254.0Its a McDonald's
- JRJennifer Rueda RodriguezSep 6, 20251.0If i could give zero stars i would, the worker was extremely disrespectful, and the manger who spoke to us was equally disrespectful talking about some im sorry you feel that way. we were missing food and a drink, when we asked for it they gave us a half of a frap with no caramel then they slammed the door on us. extremely disappointing if we are paying for food and service we should receive it. and continued to say they don’t do a 6 piece meal. and asking us to pay more. honestly what the hell.
- APAlfredo PerezAug 23, 20255.0Se agredece que las veces que he ido la comida esta recien hecha tardan en tu pedido pero vas a tener la seguridad que esta recien hecha la hamburguesa que pides
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 372 Monmouth Rd, West Long Branch, NJ?
McDonald's at this location is open 24 hours a day, every day of the week.
Is the McDonald's on Monmouth Rd open for delivery all day?
Yes, delivery is available 24/7 at this McDonald's location.
Does this McDonald's offer drive-thru service, and what are its hours?
Yes, the McDonald's has a drive-thru open 24 hours a day, seven days a week.
What payment methods can I use at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's support mobile ordering and contactless delivery options?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I earn rewards or get special offers at this McDonald's location?
Yes, you can earn points for free food with MyMcDonald's Rewards and enjoy mobile offers through their app.
How can I order McDonald's food online or via a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on the Apple App Store and Google Play Store.
Are there nearby transit or locations that can help me find this McDonald's?
Nearby places include other restaurants like Nelly's Grill & Pizzeria and Papa John's Pizza, which can help you find the area, as well as BP gas stations.
What local attractions or services can I visit near McDonald's at 372 Monmouth Rd?
Nearby you can visit beauty salons like Scientific Skin Care and Palmyra's Hair & Day Spa, or check out the US National Taekwondo Academy for active life activities.
Are there convenience or essential services close to this McDonald's location?
Yes, nearby you will find convenience stores like Convenience Corner LLC, automotive services such as Garden State Tire & Auto, and banking ATMs including OceanFirst Bank.