Joe's Bagel and Grill

3.8
532 reviews

About

Bagel ShopBreakfast RestaurantCoffee ShopSandwich RestaurantCaterer
Joe's Bagel & Grill West Long Branch is pleased to provide hand rolled and boiled bagels, breakfast sandwiches, omelets, wide variety of lunch items, coffee, catering and much more.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Joe's Bagel and Grill
205 NJ-36, West Long Branch, NJ
07764, United States

Hours

Reviews

3.8
532 reviews
5 stars
262
4 stars
97
3 stars
48
2 stars
36
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, particularly the bagels and breakfast sandwiches, but there were numerous complaints about incorrect orders and inconsistent quality.

Service Issues

Many reviews highlighted slow service, long wait times, and frequent order mistakes, leading to frustration among customers.

Staff Attitude

While some customers noted friendly and attentive staff, others reported poor customer service and a lack of responsiveness to complaints.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions, which detracted from the overall experience.

Pricing Concerns

Customers expressed that the prices were high relative to the quality and portion sizes, with some feeling that they did not receive good value for their money.
  • AC
    Anthony Calandra
    Oct 28, 2025
    5.0
    Excellant food
  • MC
    Marisa Campbell
    Oct 2, 2025
    5.0
    I just stopped to pick up and order on my way home from getting a flu shot across the street at Walgreens. What I saw when I entered melted the heart of this special education high school teacher. Working on my order was a young man who was visibly autistic, stimming, talking to himself and pacing. He took his time to ensure that my wrap was wrapped perfectly and everything was just perfect. Other staff made sure to check on me and seemed to want to speed him along, but I told them I was fine and to let him take his time, he was taking care of it for me. He did a great job and I truly appreciated that he was not only hired, but working with customers and no one seemed to bat an eye or treat him different. That is all I want for my own students after they graduate and I will always support businesses who normalize my students and accommodate their needs to assist them in being successful. Thank you! I subtly left an extra tip just because of how heart warming this was to see.
  • DF
    Don Falcone
    Sep 26, 2025
    5.0
    Excellent bagel breakfast sandwiches made to order your way. You will appreciate the hard work and hospitality Joe's serves up with a smile. Yes, you can stop for your coffee too!
  • RG
    Rose Anne Gallus
    Sep 9, 2025
    3.0
    20 minutes for a pork roll egg & cheese. Wasn't busy but way too long
  • TA
    Timothy Aldrich
    Jul 15, 2025
    1.0
    Why can't Joe's Bagels EVER get it right? How hard is it to make an everything bagel, toasted WELL DONE with butter? Apparently, too hard for Joe’s. This isn’t my first frustrating visit, but it will definitely be my last. I ask for my bagel well done every single time, and every single time it comes out barely toasted, slightly brown at best. Meanwhile, the guy behind the counter is too busy chatting with his coworker to notice. Without even glancing at the bagel, he slaps some butter on it and hands it over like the job's done. I always have to stop and say, “Does that look well done to you?” And every time, I get the same deer-in-the-headlights stare, followed by, “Oh… do you want me to toast it more?” Seriously? By the grace of God, someone please help this kid—because food service is clearly not his thing. I’ve tried to give them the benefit of the doubt, I believe in second chances… but there will not be a third. Do better, Joe's.

Frequently Asked Questions About Joe's Bagel and Grill

What types of food does Joe's Bagel and Grill offer?

Joe's Bagel and Grill offers hand-rolled and boiled bagels, breakfast sandwiches, omelets, a variety of lunch items, coffee, smoothies, and catering services.

What are the opening hours of Joe's Bagel and Grill?

Joe's Bagel and Grill is open Monday through Saturday from 6:00 AM to 2:00 PM and on Sunday from 7:00 AM to 2:00 PM.