Stop & Shop

4.2
499 reviews
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Business Details

875 Bloomfield Avenue West, West Caldwell, NJ
07006, United States
(973) 227-0319
https://stores.stopandshop.com/nj/west-caldwell/875-bloomfield-avenue-west
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About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
875 Bloomfield Avenue West, West Caldwell, NJ
07006, United States

Hours

Reviews

4.2
499 reviews
5 stars
279
4 stars
123
3 stars
52
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise the friendly and helpful service, others report rude and unhelpful employees.

Cleanliness

The store is frequently noted for its cleanliness and organization, contributing positively to the shopping experience.

Pricing

Many customers find the prices to be high compared to competitors, which affects their overall satisfaction.

Product Quality

The store generally offers fresh produce and a good selection, but there are complaints about stale bread and inconsistent quality in some items.

Technology and Convenience

Customers appreciate the self-checkout options and technology in the store, although some express frustration with the functionality of these systems.
  • TB
    Tammy B
    Dec 20, 2025
    5.0
    Eliana in the floral department went above and beyond to make the most beautiful arrangement for my daughter’s graduation. She designed the arrangement perfectly and accommodated me with the specific colors that I wanted. She is a true professional and I can’t wait for her to design more bouquets for me. I highly recommend. She is very knowledgeable.
  • JS
    J Slav
    Dec 12, 2025
    1.0
    You ever call customer care. You get the worst echo in the world. Shockingly “There is nothing they can do about it”. Too big not to fail. Online order didn’t show up, trying to get a refund, but whatever i say is repeating 10 times louder in my ear. Advice: fix it, your in the customer service business!
  • MS
    Michael Sapienza
    Dec 12, 2025
    1.0
    Really went down hill
  • SR
    Sammy Ramirez
    Dec 4, 2025
    2.0
    Super expensive for no reaso but had no one in it compared to shop rite sadly don't see them staying competitive for long .
  • FF
    Francine Falcone
    Nov 23, 2025
    5.0
    So very helpful. The staff answers the phone promptly and offers assistance with a pleasant manner. I highly recommend shopping there.
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Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in West Caldwell, NJ?

Stop & Shop West Caldwell is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for customer convenience.