Stop & Shop

4.2
491 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
875 Bloomfield Avenue West, West Caldwell, NJ
07006, United States

Hours

Reviews

4.2
491 reviews
5 stars
277
4 stars
120
3 stars
52
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praise friendly and helpful employees, others report rudeness and lack of assistance.

Cleanliness

The store is frequently noted for being clean and well-organized, contributing positively to the shopping experience.

Pricing

Many customers find prices to be high compared to competitors, with some expressing dissatisfaction over the perceived value.

Product Selection

The store offers a good variety of products, including fresh produce and specialty items, but some customers have noted issues with stock availability and quality.

Technology and Convenience

Customers appreciate the self-checkout options and scanning technology, although some express frustration with the functionality and speed of these systems.
  • FF
    Francine Falcone
    1 day ago
    5.0
    So very helpful. The staff answers the phone promptly and offers assistance with a pleasant manner. I highly recommend shopping there.
  • PA
    Peaches Andlemons
    Nov 9, 2025
    5.0
    I've been shopping here for many years. The store is always very clean. I like that! The staff is always friendly and helpful. I love this! Always a great shopping experience no matter what time of day I visit the store.
  • MS
    Melissa Schultz
    Oct 31, 2025
    5.0
    My Family & I lost my sister a few weeks ago. We did a celebration of life for her & needed table arrangements. I wanted to do a certain color for the flower arrangements. Eliana the florist who works in the floral department truly made that vision come true for us. I showed her a picture of what I wanted and she went up & beyond with making that vision come true. I couldn’t be more grateful for her helping making this day a little easier for our family. I highly recommend her for any of your arrangements, she is beyond talented.
  • TB
    Thomas Bono
    Oct 29, 2025
    5.0
    Forget about the new place across the street. Use these hand held scanners and get in and out quickly.
  • SG
    Stefania Gallico
    Oct 15, 2025
    1.0
    The guy ahead of me had like $100 worth of groceries and the cashier just stood there staring at him while he bagged his own groceries. Call me crazy but Isn't that the cashier's job? Like at least ask if the person needs help instead of just staring at him in disgust. Its not like they had anything else to do. Have some human compassion and basic competence. This is why I stopped coming here and get 99% of my groceries from shoprite or wegmans.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in West Caldwell, NJ?

Stop & Shop West Caldwell is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for customer convenience.