Business Details
About
Mexican Restaurant
Chipotle West Caldwell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
694 reviews
5 stars
246
4 stars
138
3 stars
64
2 stars
38
1 star
208
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Portion Sizes
Many customers complained about small portion sizes and inconsistency in food quantity.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and overflowing trash.
Food Quality
There were mixed reviews on food quality, with some praising it while others reported cold or poorly prepared meals.
Management Issues
Customers expressed dissatisfaction with management and staff training, indicating a lack of organization and care for customer service.
- ETEmma Trusio6 days ago1.0I’m not sure how many times I can complain about their food quality, more importantly mixing ingredients. I am allergic to guacamole and without fail, there is is always guacamole in my quesadilla and corn as well. I can’t help this at the actual location because quesadillas are online only unless this company wants me to rip my food apart in front of workers to show them (which I have before). Quality of this location took a nose dive after 2019.
- RGRene GuzmanJan 5, 20261.0Very very very cheap with the portions, barley got any chicken or steak on my burrito. The girl actually took off 1 piece of steak on the burrito she made. Would not recommend this location, better off going to another one.
- RJRujuta janiJan 3, 20261.0Worst chipotle ever. The owner doesn’t care how bad they are I believe…they give stale and wrong food..and the manager don’t care. Every time complained at the head office they don’t do a thing. I hope they close soon.
- ALAxel LópezDec 31, 20251.0I went yesterday around 9 pm . It was my first time going to Chipotle and it was a terrible experience. I saw about 5 employees and nobody even responded to my "hello". I was waiting a few minutes for any help but i didn’t receive anything. Workers are lazy.
- CScorey scottDec 13, 20251.0Tall girl with ginger braids, seems to be the manager, is great. Other workers are lazy and entitled. Girl with glasses absolutely went sicko mode on my burrito, barley wrapped it, and 3/4 through the order she says no cheese? Whatever. I eat this idea of a burrito. Then i overhear her giving her friends cheese?? Just lazy and too comfortable at work. Who doesn't get hired at chipotle ? Who is her competition.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in West Caldwell?
Chipotle West Caldwell is open daily from 10:45 AM to 11:00 PM.
What types of services does Chipotle West Caldwell offer for ordering food?
They offer in-store pickup and delivery options for orders.
Where is Chipotle Mexican Grill located in West Caldwell?
It is located at 749 Bloomfield Ave, Essex, West Caldwell, NJ 07006, next to Game Stop.
Does Chipotle Mexican Grill West Caldwell have an online ordering option?
Yes, customers can order online through their official site at https://order.chipotle.com/ or via the Chipotle app.
What kind of food does Chipotle Mexican Grill serve at the West Caldwell location?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Can customers earn rewards at Chipotle West Caldwell?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
Is Chipotle West Caldwell welcoming to the LGBTQ community?
Yes, Chipotle West Caldwell is an LGBTQ-welcoming establishment.
What nearby places can customers visit before or after dining at Chipotle West Caldwell?
Customers can visit nearby eateries like Smashburger or Ichiban Sushi and Grill, or enjoy desserts at Nothing Bundt Cakes and Twist Frozen Yogurt after their meal.
Are there any wellness or fitness centers close to Chipotle West Caldwell?
Yes, nearby wellness spots include The Wellness Studio for massage therapy, Koko Fitclub Gym, Tumbles West Caldwell gymnastics center, and StretchLab for active life and sports.
What nearby services might be convenient for customers visiting Chipotle West Caldwell?
Nearby services include The UPS Store for shipping, Blooming Family Dental for dental care, and Alnic Inc. Insurance & Financial Services.