Chipotle West Caldwell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent mistakes with orders.
Food Quality
Customers reported inconsistent food quality, with issues such as cold food, small portions, and missing ingredients.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and overflowing trash cans.
Staff Attitude
Many reviews mentioned staff being inattentive, unprofessional, and more focused on personal conversations than customer service.
Order Accuracy
Multiple customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.
NB
Natalia Blazon
2 days ago
1.0
Margaret if you see this they gave me your bowl. Your bowl sucks. Hope you enjoy MY BOWL.
FW
Frank White
Oct 5, 2025
5.0
Good most of the time . Sometimes a little crazy
JF
Joy Fox
Oct 3, 2025
1.0
Found A Dead Fly In The Lettuce…Unacceptable
NF
Nicholas Farino
Sep 25, 2025
1.0
No water cup. I asked if this is Chipotle wide and they said only this location. Not really sure what the deal is.
LM
Lindsey Morini
Sep 24, 2025
1.0
Why is this chipotle so bad? It’s always horrible every time I reconsider giving them a chance. Bummer. I love chipotle but am def just heading towards the nearby pizza place instead for a convenient meal next time.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in West Caldwell?
Chipotle West Caldwell is open daily from 10:45 AM to 11:00 PM.
What types of services does Chipotle West Caldwell offer for ordering food?
They offer in-store pickup and delivery options for orders.
Where is Chipotle Mexican Grill located in West Caldwell?
It is located at 749 Bloomfield Ave, Essex, West Caldwell, NJ 07006, next to Game Stop.
Does Chipotle Mexican Grill West Caldwell have an online ordering option?
Yes, customers can order online through their official site at https://order.chipotle.com/ or via the Chipotle app.
What kind of food does Chipotle Mexican Grill serve at the West Caldwell location?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Can customers earn rewards at Chipotle West Caldwell?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
Is Chipotle West Caldwell welcoming to the LGBTQ community?
Yes, Chipotle West Caldwell is an LGBTQ-welcoming establishment.
What nearby places can customers visit before or after dining at Chipotle West Caldwell?
Customers can visit nearby eateries like Smashburger or Ichiban Sushi and Grill, or enjoy desserts at Nothing Bundt Cakes and Twist Frozen Yogurt after their meal.
Are there any wellness or fitness centers close to Chipotle West Caldwell?
Yes, nearby wellness spots include The Wellness Studio for massage therapy, Koko Fitclub Gym, Tumbles West Caldwell gymnastics center, and StretchLab for active life and sports.
What nearby services might be convenient for customers visiting Chipotle West Caldwell?
Nearby services include The UPS Store for shipping, Blooming Family Dental for dental care, and Alnic Inc. Insurance & Financial Services.