At Manhattan Bagel®, we wake up at 3am every morning to start your day with a smile and a full belly. Our NY-style bagels are boiled and baked fresh every day. We fire up our grills to bring you fresh-cracked eggs, sizzling bacon, and made-to-order sandwiches.
Mixed feedback on customer service; some staff are friendly and helpful, while others are reported as rude and dismissive.
Order Accuracy
Frequent complaints about incorrect orders and lack of attention to customer requests.
Food Quality
Inconsistent food quality; some customers enjoy the bagels and sandwiches, while others report cold or poorly prepared items.
Cleanliness
Generally positive remarks about cleanliness and ambiance, though some customers noted areas for improvement.
Phone Accessibility
Repeated issues with the restaurant not answering phone calls, leading to frustration for customers trying to place orders.
CE
Christina Ebanks
Sep 13, 2025
5.0
I came in this morning and it was very clean and calm in the store. I did have an issue getting my iced coffee, but they quickly allowed me to get something else which I was very thankful for the girl cashier that was taking my order was very nice and respectful. Her name started with K. I love this Manhattan bagel and plan to come back more often
VL
Vincent Limandri
Sep 13, 2025
5.0
The workers are very nice.The food is amazing and the place super clean.its a great place to bring your friends and fanily.
LB
Lilia Bibiann
Jul 28, 2025
1.0
Bad, wrong order, not taste and the worse part was I was the only customer there, they were talking about personal life and didn’t pay attention to my order, I took my lunch to go, they gave me another order… I won’t come back.
IW
Izelle Van Der Walt
Jul 27, 2025
1.0
I used to love getting food here. Honestly still do, i just can’t believe that I have to call 20 times before someone answers. Its bazaar! One morning it took me literally 32 minutes to get ahold of anyone there and then today I am experiencing the exact same thing where I keep calling to place an order and no-one is answering the phone!
MF
Maissa Fashionista
Jun 26, 2025
1.0
I had a terrible experience at Manhattan Bagels in Wayne location Tuesday 06/24/2025 around 2:40 PM. From the moment I walked in, the staff made me feel completely unwelcome. It was obvious they didn’t want customers coming in close to closing time, even though the store was still open. The cashier was rude, and things only got worse when Jalesca called my name for the order.
had the worst attitude of all. She handed me my food in a bag instead of the basket with no explanation and spoke to me in a disrespectful tone. When I asked about my drink, she told me the cups were by the coffee machines, something no one had mentioned when I paid i was waiting for my cup the whole time. Then she said, “You know we close at 3,” in a way that clearly meant I wasn’t welcome to sit in the dining area and should just leave. I was shocked by her tone and attitude. It felt like she was rushing me out, as if my presence was a problem.
I ended up canceling my order and walking out. No customer deserves to be treated this way. If Jalesca doesn’t like her job, she should consider a different career.. hospitality and customer service clearly aren’t for her. I won’t be returning, and I hope management addresses this behaviour seriously.
With employees like this, I honestly don’t see this store lasting long.
Manhattan Bagel serves New York-style bagels that are boiled and baked fresh daily.
What are the operating hours of Manhattan Bagel at 163 Hamburg Turnpike?
Manhattan Bagel is open every day from 6:00 AM to 3:00 PM.
Can I place an order online for pickup or delivery from Manhattan Bagel?
Yes, you can order online quickly and easily for pickup or delivery through their website.
Does Manhattan Bagel offer catering services?
Yes, Manhattan Bagel offers catering services for events.
What are some specialty sandwiches available at Manhattan Bagel?
Specialties include the Original Bagel Classic Breakfast Sandwich, Nova Lox with Cream Cheese, Farmhouse Breakfast Sandwich, and Smokehouse Brisket Egg Sandwich, among others.
What payment methods are accepted at Manhattan Bagel?
Manhattan Bagel accepts debit cards, credit cards, and mobile NFC payments, and does not require cash only.
Is there free parking available at Manhattan Bagel?
Yes, free parking is available both on the street and in a lot near Manhattan Bagel.
Are there nearby places to grab a beverage before or after visiting Manhattan Bagel?
Yes, Starbucks and Taichi Express - Wayne are nearby, offering coffee, bubble tea, and smoothies for a refreshing drink complementing your visit.
Which nearby restaurants can I visit after enjoying a meal at Manhattan Bagel?
Nearby dining options include Taste of China for Chinese cuisine, Biagio's Pizza & Pasta, and American Heroes Smokehouse for barbecue.
If I need to run errands before or after visiting Manhattan Bagel, what nearby services are available?
Nearby services include Spencer Savings Bank, CVS Pharmacy for medical and hair supplies, and a UPS Access Point for courier and delivery needs.