Made the Right Way. Every Day. There's a reason our bagels taste different--they're made the traditional way. At Manhattan Bagel, we give each bagel a dip in a kettle of boiling water, then bake them fresh each morning. That's how we get our authentic shiny bagels with a crispy, golden crust on the outside and that soft, satisfying chew inside. No shortcuts. Just real, authentic bagels made the way they were always meant to be. We kettle-boil our bagels to lock in that shine and crunch, then bake them fresh daily for a chewy, golden bite. No shortcuts, just the classic NY method - done right, right here, every day.
Many customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.
Cleanliness
The store was generally noted as clean, but some customers mentioned that tables were not cleaned promptly after use.
Customer Experience
Several reviews highlighted a lack of organization and communication among staff, leading to frustrating experiences for customers.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.
CE
Christina Ebanks
Sep 13, 2025
5.0
I came in this morning and it was very clean and calm in the store. I did have an issue getting my iced coffee, but they quickly allowed me to get something else which I was very thankful for the girl cashier that was taking my order was very nice and respectful. Her name started with K. I love this Manhattan bagel and plan to come back more often
VL
Vincent Limandri
Sep 13, 2025
5.0
The workers are very nice.The food is amazing and the place super clean.its a great place to bring your friends and fanily.
LB
Lilia Bibiann
Jul 28, 2025
1.0
Bad, wrong order, not taste and the worse part was I was the only customer there, they were talking about personal life and didn’t pay attention to my order, I took my lunch to go, they gave me another order… I won’t come back.
IW
Izelle Van Der Walt
Jul 27, 2025
1.0
I used to love getting food here. Honestly still do, i just can’t believe that I have to call 20 times before someone answers. Its bazaar! One morning it took me literally 32 minutes to get ahold of anyone there and then today I am experiencing the exact same thing where I keep calling to place an order and no-one is answering the phone!
MH
Megan Havill
Sep 23, 2023
4.0
Everytime I order thru Grubhub either an item is missing or an order is wrong.
Manhattan Bagel serves New York-style bagels that are boiled and baked fresh daily.
What are the operating hours of Manhattan Bagel at 163 Hamburg Turnpike?
Manhattan Bagel is open every day from 6:00 AM to 3:00 PM.
Can I place an order online for pickup or delivery from Manhattan Bagel?
Yes, you can order online quickly and easily for pickup or delivery through their website.
Does Manhattan Bagel offer catering services?
Yes, Manhattan Bagel offers catering services for events.
What are some specialty sandwiches available at Manhattan Bagel?
Specialties include the Original Bagel Classic Breakfast Sandwich, Nova Lox with Cream Cheese, Farmhouse Breakfast Sandwich, and Smokehouse Brisket Egg Sandwich, among others.
What payment methods are accepted at Manhattan Bagel?
Manhattan Bagel accepts debit cards, credit cards, and mobile NFC payments, and does not require cash only.
Is there free parking available at Manhattan Bagel?
Yes, free parking is available both on the street and in a lot near Manhattan Bagel.
Are there nearby places to grab a beverage before or after visiting Manhattan Bagel?
Yes, Starbucks and Taichi Express - Wayne are nearby, offering coffee, bubble tea, and smoothies for a refreshing drink complementing your visit.
Which nearby restaurants can I visit after enjoying a meal at Manhattan Bagel?
Nearby dining options include Taste of China for Chinese cuisine, Biagio's Pizza & Pasta, and American Heroes Smokehouse for barbecue.
If I need to run errands before or after visiting Manhattan Bagel, what nearby services are available?
Nearby services include Spencer Savings Bank, CVS Pharmacy for medical and hair supplies, and a UPS Access Point for courier and delivery needs.