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Dunkin'

3.5
(294 reviews)

Business Details

1957 Route 23 S, Wayne, NJ
07470, United States
(973) 330-6236
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wayne, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1957 Route 23 S, Wayne, NJ
07470, United States

Hours

Reviews

3.5
294 reviews
5 stars
126
4 stars
49
3 stars
30
2 stars
23
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unacknowledged presence, and incorrect orders.

Staff Friendliness

Some reviews highlighted friendly and efficient staff, while others noted rudeness and lack of hospitality.

Product Quality

While many customers enjoyed the coffee and food, there were complaints about incorrect orders and unsatisfactory food quality.

Cleanliness and Atmosphere

The establishment was described as clean by some, but there were also mentions of unsanitary conditions and inappropriate behavior from staff.

Drive-Thru vs. In-Store

The drive-thru was often prioritized over in-store customers, leading to frustration among those who chose to enter the store.
  • BB
    BALLZZ
    Feb 11, 2026
    1.0
    Worst I've ever had. Donuts were hard. Barely any filling. I threw them out
  • CR
    Colleen Raymond
    Feb 7, 2026
    5.0
    The staff are very friendly and kind and they know their regular really well.
  • FF
    Farouq
    Jan 28, 2026
    1.0
    This place sucks and even the reviews say it. The lady filled up my drink to literally half a cup and the rest was just whipped cream. I’ll never come back here.
  • MS
    Montana Stabile
    Dec 20, 2025
    1.0
    Horrible. Not one ever at the front, waited so long. Just terrible customer service.
  • SG
    Sohra Gurbanova
    Nov 6, 2025
    5.0
    Every time I come to this Dunkin’ location, the coffee is always great. The same staff are always here — they’re friendly and welcoming. They always make my coffee just the way I like it, perfectly balanced every time. The service is excellent, and everything is clean, including the restrooms. I’ve seen some reviews where people weren’t happy, but I honestly don’t understand why — I’m always satisfied here. Thank you for your great service!

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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