Dave & Buster's Wayne

Reviews

• MS

  Minire Saitoski

  2 days ago
  5.0
  Reading the reviews I do agree with some frustration regarding games not working etc. however ,5 stars for employees (although very busy and maybe short staffed ) willing to help with a nice attitude and a smile , I wish I could remember the game attendant that helped us. The kids love it , I think the value is great , place is clean and food is very good . I happen to meet the manager Chris and complimented the staff. Look this place is a big operation, lots going on but they do their best and I find are always willing to help , patience is key sometimes.
• LP

  Lisa P.

  2 days ago
  5.0
  Place is super easy to find tons of parking. Place is huge clean loads of fun. There's tons of free parking and there are tons of options inside as far as fun and food and drinks. The bar is fully stocked and the servers are quick to help you. The food was really good and reasonably priced liie most of the other locations. Wish it had more space for more games but they had a lot of deals and combo options. Food came quickly and it was hot and clean. Restrooms are in the back and fully tended to and there are all kinds of groups of people. Drinks were also really good.
• RP

  Robert Patterson

  Dec 31, 2025
  1.0
  Really bad service nobody greeted us on the door we had to track someone down. We waited for fifteen to twenty minutes and no servers came to ask us if we wanted drinks we gave up and left after seeing one servers drinking Starbucks and doing nothing while two others just stood and talked at the counter. It wasn't busy very few people there. We left and went to the craft beer place next door would recommend going next door instead.
• TL

  tyler lewis

  Dec 28, 2025
  1.0
  horrible experience the security literally pushed me down the stairs with my hands behind my back… the reason being because i asked for a refund after being told to leave since they were having water issues in the building and were closing early. but i ordered food and drinks and the security forcibly removed me from the place after telling them i wont leave without getting a refund for the food and drinks that never arrived. instead of telling me they’ll give me a refund the security ripped a beer out of my hand, started shoving me down the stairs. and when i asked about the food i ordered that i wouldn’t receive he told me that many other people paid for things they won’t receive. what kind of business is this? robbing and assaulting people. i used to come here somewhat often but i’ll never be coming back after that awful experience. on top of that there were about 5 other problems the whole time i was there. ordering food/drinks and then being told i have to pick it up at the bar myself etc.
• IG

  Ilyana Ghellache

  Dec 28, 2025
  1.0
  Terrible experience – unacceptable service and aggressive security We spent several hours playing pool at this venue, and the experience was a complete disaster from start to finish. First, we ordered drinks and were told they would be brought to us. After waiting over an hour, we were suddenly told to go pick them up ourselves at the bar — with no explanation and no apology. Later, we ordered food and an Eat & Play combo (food + arcade games), which we paid for in full. Before the food was even served, the mall experienced a water outage and the venue decided to shut down. We were asked to leave without receiving our food, without access to the arcade games included in the combo, and without any refund. To make matters worse, the first beer was taken away by a staff member who was rushing to close, which, while frustrating, we could understand given the situation. However, when another beer was later provided to replace it, security forcibly snatched the second beer out of my partner’s hand as he was calmly trying to finish it before leaving, knowing that it is illegal to exit an establishment with alcohol. When my partner explained to security that we had paid for services and food we never received, the response was shocking. We were told that “this is the case for everyone,” that no one received a refund, that everyone was forced to leave, and that they did not care. In other words, customers were knowingly charged for services that were never provided and simply dismissed. When we politely asked management for a refund, they flatly refused and showed zero willingness to resolve the situation. The situation then escalated in an extremely unprofessional and alarming way. Security became aggressive, physically grabbed my partner, restrained his arms behind his back, and forced him down steep and dangerous stairs, despite the fact that there was no threat, no violence, and no refusal to leave — only a request for a fair refund. This experience was humiliating, unsafe, and completely unacceptable. We paid for services that were never provided, were treated with disrespect, and were subjected to unjustified physical handling by security. We will clearly be pursuing this matter further through legal and consumer protection channels. I strongly recommend avoiding this establishment.

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