Stopped here on the way home when I ordered a blizzard and got the wrong one, which contains nuts and I have a nut allergy. All I did was call the store nicely to explain they gave me the wrong order and try to explain I had an allergy so I couldn’t eat it. I was 30 minutes away at this point and tried to ask for a refund. The worker with the split dye hair tried to blame it on me for accepting the ice cream, which is like why would I ever accpet an order with nuts if i’m allergic?!? They agreed to put the lids on the icecream so why would I open this when I wasnt even home yet. The store didnt take accountability and sounded more inconvenienced about the mention of a refund. I’m more annoyed about the principle of the situation, not the money. A simple apology for almost sending someone to a severe allergic reaction would have been nice instead they didnt want to hear why I even bothered calling the store, simply just blaming me the customer on an honest but consequential mistake from store.
PZ
Patricia Zinke
Jun 21, 2025
1.0
They really need to offer lactose free ice cream and shakes
Frequently Asked Questions About Dairy Queen (Treat)
What type of ice cream does Dairy Queen (Treat) in Wayne, NJ specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature Blizzard® Treats.
What are the operating hours for Dairy Queen (Treat) at Preakness Shopping Center?
The store is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen (Treat) offer services suitable for families and children?
Yes, the location is family-friendly and good for kids, with high chairs and restrooms available.
Where is Dairy Queen (Treat) located in Wayne, NJ?
It is located at Preakness Shopping Center, 1220 Hamburg Turnpike, Wayne, NJ 07470, USA.
Can I order ice cream cakes at Dairy Queen (Treat)?
Yes, you can order ice cream cakes through DQCakes.com available at this location.
Is there an easy way to get exclusive deals at Dairy Queen (Treat)?
Yes, you can download the Dairy Queen App for exclusive deals and mobile offers.
What are some nearby places I can visit when I come to Dairy Queen (Treat)?
Nearby you can visit stores like Pet Valu for pet supplies, Stop & Shop for groceries, and boutiques like dressbarn for fashion shopping.
Are there other food and beverage options around Dairy Queen (Treat) at Preakness Shopping Center?
Yes, nearby food options include Philly Pretzel Factory for snacks and Dunkin' Donuts for coffee and baked goods.
What entertainment options are close to Dairy Queen (Treat) in Wayne, NJ?
You can enjoy bowling at T-Bowl Lanes or Tbowl 2 nearby for fun activities before or after your ice cream treat.
Does Dairy Queen (Treat) have an online presence where I can learn more or connect?
Yes, Dairy Queen (Treat) has a Facebook page at https://www.facebook.com/557521481291925 and their website at https://www.dairyqueen.com/en-us/locations/nj/wayne/preakness-shopping-center/15527/.