Chipotle Mexican Grill

3.1
1509 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Wayne Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
70 Willowbrook Blvd, Wayne, NJ
07470, United States

Hours

Reviews

3.1
1,509 reviews
5 stars
514
4 stars
239
3 stars
117
2 stars
108
1 star
531

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers feeling dismissed and treated poorly.

Food Quality

Several customers reported receiving old or poorly prepared food, with complaints about food safety and freshness.

Portion Sizes

Many customers expressed dissatisfaction with the portion sizes, describing them as stingy and inconsistent.

Cleanliness

The location was frequently described as dirty, with complaints about unclean dining areas and unsanitary conditions.

Management Issues

Reviews indicated a lack of effective management, with many customers suggesting that staff training and oversight were severely lacking.
  • LW
    lowlahs world
    3 days ago
    2.0
    I came here around 12:30 it was calm but the people there really hate their job. When it came down to my total I was just starred at. Like are u going to tell me my total or not…my bf had to tell me the total looking at their screen. I asked for water cups the girl had a big attitude and then they say they don’t have water cups like what? And for the food I just feel like chipotle over all likes to cheap out on their servings. Those Spanish girls there did not make me feel welcome they couldn’t either A. SPEAK ENGLISH, or B. DINDNT WANT TO SPEAK AT ALL. Y work in this type of industry if you aren’t going to do your job correctly?
  • DD
    Dylan DeNero
    3 days ago
    4.0
    Chipotle is definitely one of my go-to spots when I want something quick, filling, and customizable. I always appreciate how you can build your meal exactly the way you want it, whether you’re in the mood for a burrito, a bowl, or tacos. The ingredients usually taste fresh, especially the rice, beans, and veggies, and the portions are generous enough that you never walk out hungry. The chicken and steak are consistently good, though every once in a while the meat can be a bit dry, which is part of why I’d give it four stars instead of five. The staff is usually friendly and pretty fast even when the line gets long, and the place is usually clean and organized. The guac is pricier than I’d like, but it’s always tasty, and the chips with queso are a solid add-on. Overall, Chipotle stays reliable, flavorful, and convenient — a strong 4-star experience every time.
  • EM
    Eddy M.
    Nov 12, 2025
    1.0
    Tile inside chipotle is broken. A trip hazard and place is not clean.
  • OO
    O Ok
    Nov 6, 2025
    1.0
    Worse experience ever, the cashier was very rude and aggressive! The sever accidentally put sour cream on my plate when I did not ask for it as I am allergic to it. When they tried to remove the sour cream with the spoon, I kindly told her that I cannot have it. So the cashier yelled at me and my friend and argued that she heard me say it ( I did not). When we made it to the cashier, she was talking very rudely and yelling at us “anything else!!!!”. She was even rushing me when I was taking out my Apple pay. When I asked for chips, she slammed the bag of chips on the table counter. She yelled at us, talked to us, and treated us like we were animals. Never again.
  • ED
    Ellen Delgado
    Nov 2, 2025
    1.0
    Terrible experience!!! Sunday not enough employees, the manager on the phone the whole time, ruge line , ppl leaving ,waiting on the line about 25 minutes, no chicken ! Staff no polite, FOH poor service and the cashier very rude! TERRIBLE MANAGEMENT!!!!

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Wayne?

Chipotle Mexican Grill is located at 70 Willowbrook Blvd, Wayne, NJ 07470, at the Wayne Town Centre across from the AMC theatre.

What are the operating hours of Chipotle Mexican Grill at Wayne Town Center?

Chipotle at Wayne Town Center is open every day from 10:45 AM to 11:59 PM.