Chipotle Wayne Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted extremely rude and unprofessional staff, with many customers feeling dismissed and treated poorly.
Food Quality
Several customers reported receiving old or poorly prepared food, with complaints about food safety and freshness.
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, describing them as stingy and inconsistent.
Cleanliness
The location was frequently described as dirty, with complaints about unclean dining areas and unsanitary conditions.
Management Issues
Reviews indicated a lack of effective management, with many customers suggesting that staff training and oversight were severely lacking.
LW
lowlahs world
3 days ago
2.0
I came here around 12:30 it was calm but the people there really hate their job. When it came down to my total I was just starred at. Like are u going to tell me my total or not…my bf had to tell me the total looking at their screen. I asked for water cups the girl had a big attitude and then they say they don’t have water cups like what? And for the food I just feel like chipotle over all likes to cheap out on their servings. Those Spanish girls there did not make me feel welcome they couldn’t either A. SPEAK ENGLISH, or B. DINDNT WANT TO SPEAK AT ALL. Y work in this type of industry if you aren’t going to do your job correctly?
DD
Dylan DeNero
3 days ago
4.0
Chipotle is definitely one of my go-to spots when I want something quick, filling, and customizable. I always appreciate how you can build your meal exactly the way you want it, whether you’re in the mood for a burrito, a bowl, or tacos. The ingredients usually taste fresh, especially the rice, beans, and veggies, and the portions are generous enough that you never walk out hungry. The chicken and steak are consistently good, though every once in a while the meat can be a bit dry, which is part of why I’d give it four stars instead of five. The staff is usually friendly and pretty fast even when the line gets long, and the place is usually clean and organized. The guac is pricier than I’d like, but it’s always tasty, and the chips with queso are a solid add-on. Overall, Chipotle stays reliable, flavorful, and convenient — a strong 4-star experience every time.
EM
Eddy M.
Nov 12, 2025
1.0
Tile inside chipotle is broken. A trip hazard and place is not clean.
OO
O Ok
Nov 6, 2025
1.0
Worse experience ever, the cashier was very rude and aggressive! The sever accidentally put sour cream on my plate when I did not ask for it as I am allergic to it. When they tried to remove the sour cream with the spoon, I kindly told her that I cannot have it. So the cashier yelled at me and my friend and argued that she heard me say it ( I did not). When we made it to the cashier, she was talking very rudely and yelling at us “anything else!!!!”. She was even rushing me when I was taking out my Apple pay. When I asked for chips, she slammed the bag of chips on the table counter. She yelled at us, talked to us, and treated us like we were animals. Never again.
ED
Ellen Delgado
Nov 2, 2025
1.0
Terrible experience!!! Sunday not enough employees, the manager on the phone the whole time, ruge line , ppl leaving ,waiting on the line about 25 minutes, no chicken ! Staff no polite, FOH poor service and the cashier very rude!
TERRIBLE MANAGEMENT!!!!
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Wayne?
Chipotle Mexican Grill is located at 70 Willowbrook Blvd, Wayne, NJ 07470, at the Wayne Town Centre across from the AMC theatre.
What are the operating hours of Chipotle Mexican Grill at Wayne Town Center?
Chipotle at Wayne Town Center is open every day from 10:45 AM to 11:59 PM.
Does Chipotle Wayne Town Center offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I order from Chipotle Wayne Town Center online?
You can order online via their website or mobile app using this link: https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What kind of food does Chipotle Mexican Grill serve at Wayne Town Center?
They serve customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Does Chipotle Wayne Town Center have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What are some nearby dining options around Chipotle Wayne Town Center?
Nearby dining options include Panera Bread, Inspiration Roll (Japanese cuisine), Pure Pita (Mediterranean), Jersey Mike's Subs, Buongusto Pizza Restaurant & Catering, and Cheng Du 23 (Chinese cuisine).
What entertainment options are available near Chipotle Wayne Town Center?
The AMC Wayne 14 cinema is located nearby, offering a convenient spot for a movie before or after your meal.
Are there shopping and retail stores near Chipotle in Wayne Town Center?
Yes, nearby stores include Costco wholesale store, Sports Authority Sporting Goods, DICK'S Sporting Goods, and many jewelry stores like Bahdos, D'Malke Jewelers, and Alex Jewelry.
How can I contact Chipotle Mexican Grill at Wayne Town Center?
You can call them at +1 973-237-2390 or email at nj.0747.wayne@chipotle.com.