Buffalo Wild Wings

3.1
1075 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1400 Willowbrook Mall, Wayne, NJ
07470, United States

Hours

Reviews

3.1
1,075 reviews
5 stars
366
4 stars
167
3 stars
112
2 stars
100
1 star
330

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including long wait times for orders and inattentive staff.

Food Issues

Customers frequently reported problems with food quality, including cold dishes, incorrect orders, and missing items.

Cleanliness

Many reviews mentioned unsanitary conditions, including dirty tables and restrooms, as well as reports of pests.

Staffing Problems

Several customers noted that the restaurant appeared understaffed, leading to delays and poor service.

Mixed Experiences

While some customers praised individual staff members for their service, the overall sentiment leaned heavily towards dissatisfaction.
  • MD
    Mike Diaz
    5 days ago
    3.0
    I ordered a 10 piece of Buffalo wings. The wings were average in taste, their sauce was heavy, thick. It was a bit overwhelming. I would suggest to get your Buffalo wings elsewhere. Read the reviews people. The price was average in this economy. I'm just keeping things real 💯
  • GE
    Gabrielle Estevez
    6 days ago
    1.0
    Terrible experience. I have come to this buffalo wild wings many times and the service gets worse every time. Workers look miserable and food takes forever. I waited over 40 mins for a spicy chicken sandwich, specifically asked for no tomato, and then still send it with the tomato. The best part is the plate had an entire sticker tht said no tomato. On top of that, the sandwich was not fresh, it tasted andlooked like it had been left under a heatlamp. Our waiter was no where to be found. Never asked us if we wanted refills, did not ask how did yhr food come out. The overall experience was absolutely terrible. I will be traveling to Secaucus to eat at BWW, because this experience has completely deterred me frm this one.
  • MM
    Mcbeenz
    Nov 16, 2025
    3.0
    I've given this spot so many chances lol. Not even trying to be mean but it's the pure definition of average. Cold wings, mediocre service and food
  • BJ
    Braulio Barbosa Jr.
    Nov 11, 2025
    1.0
    We went in on veterans day in a group, some of us couldn't finish our meals, and apparently veterans couldn't get a to-go box. Ridiculous! Everyone around us was getting to-go boxes except us.
  • CJ
    Crackle Jackle
    Nov 11, 2025
    5.0
    I like being at the bar for any tall beverage. And the best wings they have.

Frequently Asked Questions About Buffalo Wild Wings

What type of food is served at Buffalo Wild Wings in Wayne, NJ?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings at 1400 Willowbrook Mall?

Buffalo Wild Wings is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM.