Numerous reviews highlighted consistently poor service, including long wait times for orders and inattentive staff.
Food Issues
Customers frequently reported problems with food quality, including cold dishes, incorrect orders, and missing items.
Cleanliness
Many reviews mentioned unsanitary conditions, including dirty tables and restrooms, as well as reports of pests.
Staffing Problems
Several customers noted that the restaurant appeared understaffed, leading to delays and poor service.
Mixed Experiences
While some customers praised individual staff members for their service, the overall sentiment leaned heavily towards dissatisfaction.
MD
Mike Diaz
5 days ago
3.0
I ordered a 10 piece of Buffalo wings.
The wings were average in taste, their sauce was heavy, thick. It was a bit overwhelming.
I would suggest to get your Buffalo wings elsewhere. Read the reviews people.
The price was average in this economy.
I'm just keeping things real 💯
GE
Gabrielle Estevez
6 days ago
1.0
Terrible experience. I have come to this buffalo wild wings many times and the service gets worse every time. Workers look miserable and food takes forever. I waited over 40 mins for a spicy chicken sandwich, specifically asked for no tomato, and then still send it with the tomato. The best part is the plate had an entire sticker tht said no tomato. On top of that, the sandwich was not fresh, it tasted andlooked like it had been left under a heatlamp. Our waiter was no where to be found. Never asked us if we wanted refills, did not ask how did yhr food come out. The overall experience was absolutely terrible. I will be traveling to Secaucus to eat at BWW, because this experience has completely deterred me frm this one.
MM
Mcbeenz
Nov 16, 2025
3.0
I've given this spot so many chances lol. Not even trying to be mean but it's the pure definition of average. Cold wings, mediocre service and food
BJ
Braulio Barbosa Jr.
Nov 11, 2025
1.0
We went in on veterans day in a group, some of us couldn't finish our meals, and apparently veterans couldn't get a to-go box. Ridiculous! Everyone around us was getting to-go boxes except us.
CJ
Crackle Jackle
Nov 11, 2025
5.0
I like being at the bar for any tall beverage. And the best wings they have.
Frequently Asked Questions About Buffalo Wild Wings
What type of food is served at Buffalo Wild Wings in Wayne, NJ?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
What are the operating hours for Buffalo Wild Wings at 1400 Willowbrook Mall?
Buffalo Wild Wings is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM.
Where is Buffalo Wild Wings located in Wayne, NJ?
Buffalo Wild Wings is located at 1400 Willowbrook Mall, Wayne, NJ 07470, United States.
How can I contact Buffalo Wild Wings at Willowbrook Mall?
You can reach Buffalo Wild Wings at 1400 Willowbrook Mall by calling +1 973-237-0191.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings offers takeout service so you can enjoy their wings at home.
What kind of restaurant is Buffalo Wild Wings at Willowbrook Mall?
It is a sports bar and chicken wings restaurant known for its casual dining and sports viewing experience.
Are there nearby stores or attractions to visit before or after dining at Buffalo Wild Wings?
Yes, Willowbrook Mall offers many shopping options nearby including Vera Bradley for fashion accessories, Snipes for clothing and shoes, and Michael Kors for jewelry and clothing.
What other dining options are available near Buffalo Wild Wings at Willowbrook Mall?
Nearby, you can find restaurants like Saladworks for fresh salads, Poke n' Ramen 360 for Japanese cuisine, and Subway for sandwiches.
Is there entertainment available near Buffalo Wild Wings in Wayne, NJ?
Yes, Cinemark Willowbrook Mall and XD is nearby offering cinema and entertainment options for visitors.
Can customers combine a shopping trip with dining at Buffalo Wild Wings?
Absolutely. Since Buffalo Wild Wings is located inside Willowbrook Mall, customers can enjoy shopping at stores like adidas Store Wayne and Crocs, then have a meal or watch a game at the sports bar.