Five Guys

4.2
525 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1701-54 US Route 22 in Watchung is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1701-54 US Route 22, Watchung, NJ
07069, United States

Hours

Reviews

4.2
525 reviews
5 stars
306
4 stars
130
3 stars
36
2 stars
20
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for their taste and freshness, though some noted inconsistencies in preparation and flavor.

Service Issues

Several reviews highlighted slow service, incorrect orders, and unhelpful staff, indicating a need for improvement in customer service.

Pricing Concerns

Many customers felt that the prices were high for the portion sizes and quality, leading to dissatisfaction regarding value for money.

Cleanliness

Mixed feedback on cleanliness; while some found the environment clean, others reported unsanitary conditions.

Staff Performance

While some customers appreciated friendly and attentive staff, others experienced poor service and lack of professionalism.
  • NS
    Nico Samneil Salado
    Dec 26, 2025
    5.0
    Unlimited peanut. Pleasant service even though it was a solo shift for her(they need more staff) . Ample of tables for dine in. Clean restroom. Lots of parking. Credit/debit card accepted. High chair and koala kare seen. See images for reference.
  • MW
    Mitchell Woo
    Dec 23, 2025
    2.0
    Just ordered fries online and picked up in store. The quantity of fries (I ordered a large for reference) was not in line with expectations and previous experiences. The man servicing barely filled the actual pouch and then barely tossed any more in the bag. For nearly $10 (with tip) this was hugely disappointing.
  • ES
    Eric S
    Nov 29, 2025
    3.0
    Didn't give me any toppings with my burger even though I went "all the way". However, the burger by itself was good. Westfield Five Guys is much better.
  • AA
    Angie Alvarado
    Oct 17, 2025
    1.0
    Please come!! Come if you want to wait 45 minutes for one milkshake and cold fries!! Perfect spot for that!! :)
  • MM
    Mayukh99
    Oct 15, 2025
    1.0
    This is not fast food, no customers at all, 9 and it still took 15 minutes for just a burger and fries

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.