Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1701-54 US Route 22 in Watchung is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Many customers expressed disappointment with the reduced quantity of fries, feeling that they are not receiving the value they used to.
Service Issues
Numerous reviews highlighted poor customer service experiences, including slow service, incorrect orders, and unhelpful staff.
Food Quality
While some customers praised the burgers and fries, others reported issues with food temperature and flavor, indicating inconsistency in quality.
Pricing Concerns
Several customers noted that prices have increased significantly, leading to dissatisfaction regarding the value for money.
JD
Julian Drake
Feb 20, 2026
1.0
You guys stopped giving fries. Large fries is on par with a medium fry anywhere else. Small fries is literally like 25 fries - half of what other places give for small bag.
Bad reviews will keep coming if this continues. Bring back the plentiful fries please and thank you. That’s why we like 5 guys
EJ
Efrain Jackson
Feb 17, 2026
1.0
Customer service was extremely poor today. Management could have done better with the promo code that was given nationwide. Promo was not working on app or website, shown proof it wasn’t working shown correct code and manager said she can’t give the promo. Customer service SHOULD have been given on the spot and fixed but was not. 5 guys do better with you managers and retrain them to provide customer service. If it’s not them then you guys as a company should fix this issue.
TA
Thomas Adriaens
Jan 26, 2026
2.0
Unbelievably slow service. I ordered online and my food was not given to me until nearly 45 minutes after I ordered. It was not a busy night. My burgers sat cooling off for more than 20 minutes while they “waited for fries” yet no one was putting fries in the fryer and the girl working the pick up counter did almost nothing. I finally got my food, the burgers were cold and the fries were hot but not the usual five guys quantity. A very disappointing experience with a shop that usually runs smoothly.
IT
Intrusive Thoughts
Jan 22, 2026
2.0
Echo the other comment about the fries quantity. You get about a third of the amount they used to give for fries when ordering a large. The high price tag used go be justifiable when they used to fill up the bag with fries. Now it just feels like you’re getting robbed. Very disappointing
NS
Nico Samneil Salado
Dec 26, 2025
5.0
Unlimited peanut. Pleasant service even though it was a solo shift for her(they need more staff) . Ample of tables for dine in. Clean restroom. Lots of parking. Credit/debit card accepted. High chair and koala kare seen. See images for reference.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Watchung accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours for Five Guys in Watchung?
Five Guys in Watchung is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in Watchung offer delivery service?
Yes, delivery is available daily from 11:00 AM to 9:30 PM with online ordering via their delivery URL.
Can I customize my burger or milkshake at Five Guys Watchung?
Yes, Five Guys offers over 250,000 ways to customize burgers and more than 1,000 milkshake combinations.
What payment options are accepted at Five Guys in Watchung?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys in Watchung wheelchair accessible?
Yes, the location has wheelchair accessible entrance, parking, and restroom facilities.
Can I order Five Guys menu items ahead via mobile apps?
Yes, you can use the Five Guys app on iOS and Android to view the menu and place orders.
Which nearby stores can I visit before or after dining at Five Guys Watchung?
You can visit nearby stores such as Sally Beauty for beauty supplies, GNC for health supplements, Michaels for crafts, and Sephora for cosmetics.
Are there any fitness centers near Five Guys in Watchung?
Yes, Planet Fitness gym is located nearby for your workout needs before or after your meal.
What nearby grocery or shopping centers are close to Five Guys Watchung?
Blue Star Shopping Center and ShopRite grocery store are located near Five Guys, making it convenient for shopping trips.
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