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Brand Certified

Chipotle Mexican Grill

3.5
(903 reviews)

About

Mexican Restaurant
Chipotle Route 22 Watchung is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1620 US Highway 22, Watchung, NJ
07069, United States

Hours

Reviews

3.5
903 reviews
5 stars
365
4 stars
176
3 stars
104
2 stars
55
1 star
203

What are people saying?

AI-generated from recent customer reviews

Food Availability

Customers frequently reported that the restaurant was out of key ingredients like rice and chicken, especially during peak hours.

Service Issues

Many reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff, leading to a frustrating customer experience.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and preparation areas, which raised health concerns.

Staff Attitude

While some staff were praised for their friendliness, many reviews indicated that employees appeared overworked, unfriendly, and unmotivated.

Order Accuracy

There were consistent complaints about incorrect orders and missing items, particularly for online and pickup orders.
  • LA
    Lee Amer
    1 day ago
    3.0
    I don’t tend to complain but I already let this slide 2 times . I don’t know if it’s a DoorDash thing but they keep forgetting to add all the toppings I choose (and that I pay for ) i don’t know if it’s the employees just too lazy to their job but if I’m paying for this I want everything and again I don’t tend to complain about things b/c the first time I let it slide -I was like okay maybe it was just a mistake but twice ! I don’t know if anyone has had the same problem as me before but some manager should really check in their employees when doing mobile - orders ! Thank you
  • TC
    Tracey Coles
    Feb 21, 2026
    1.0
    Came here 3 day back to back and everyday they never have rice or chicken around this time I’m not sure why the store is open until 11pm if you guys don’t have food
  • MR
    Mia roberts
    Feb 19, 2026
    1.0
    Honestly i didn't want to leave any stars because this place SUCKS, this is the 4th time i have placed an order here and it has been wrong or not come at all. This is completely unacceptable, i don't know if its the workers there or the management but someone is incompetent and needs to be fired or they need to fire the WHOLE staff and start over. I'm beyond pissed so save ur money people and dont order delivery from here!! if you absolutely have to just go inside and get ur food so they don't mess it up like they do everything else!
  • KK
    Ker732
    Feb 10, 2026
    2.0
    Slow service, no white rice available, cold food.
  • RH
    Rachel Holtz
    Jan 20, 2026
    1.0
    I sometimes stop at this location on my commute home from work, and there is almost always something missing from my pickup order. The most recent time, they gave me an online order with a completely different name on both bowls. I started to drive away, then noticed the mistake, and came back to get the correct order. My food had already been picked up by someone else, so they had to make it again. I did not want to stand there and watch the gentleman making my food because he should know how to do his job, but when I got home after a 20‑minute drive, I noticed the guac was missing from a bowl (which is an extra charge) and other ingredients were missing from my burrito. Maybe I should have watched him make my food. It is very disappointing to work a 10+ hour shift, look forward to a filling meal, and find that the order is wrong yet again.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill on Route 22 Watchung offer?

They offer customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and no artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill in Watchung, NJ?

Chipotle is open daily from 10:45 AM until 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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