Five Guys

4.3
249 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1902 Rt. 35 in Wall is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1902 Rt. 35, Wall, NJ
07719, United States

Hours

Reviews

4.3
249 reviews
5 stars
153
4 stars
59
3 stars
11
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported poor service experiences, including unprofessional behavior from staff and long wait times.

Food Quality

Mixed reviews on food quality; while some praised the burgers and fries, others complained about overcooked or greasy items.

Cleanliness

Many customers noted the cleanliness of the restaurant, including the dining area and bathrooms.

Pricing

Customers frequently mentioned that the prices are high for the quality and portion sizes offered.

Staff Friendliness

Positive feedback highlighted friendly and attentive staff, contributing to a pleasant dining experience.
  • MQ
    MOE Q
    Sep 21, 2025
    5.0
    Thw woman who took our order was very pleasant and food was good
  • JJ
    Jessica
    Aug 11, 2025
    1.0
    If you value your time as a delivery driver or your food as a paying customer, avoid this Five Guys location. I had one of the most unprofessional experiences I’ve ever had with a manager — Shymaa. I came in to pick up a large Grubhub order (thirteen items). I confirmed the entire order on my phone in front of the first employee, grabbed the drinks so they wouldn’t spill, and went to my car to secure them. When I returned for the remaining two bags, Shymaa stopped me. Even though the first employee had already seen me confirm the order, she insisted that I confirm it again in front of her. I explained it was impossible to swipe it twice, but offered to have Grubhub verify. Grubhub called her directly and confirmed the order was approved. She still canceled it anyway because she personally wanted to grab my phone and confirm it herself. Let’s be clear — that means Shymaa knowingly canceled a fully confirmed order, ensuring the customer didn’t get their food, delaying service, and creating unnecessary problems. If a manager is willing to do that out of stubbornness or ego, it says everything about how this location is run. And this isn’t the only problem. Their bagging is careless and unsafe. I’ve delivered from this location before where the bag was so greasy and barely sealed with one flimsy sticker in the middle that wasn’t attaching properly because of all the heat from the food. The sticker was barely sticking moment I picked it up to take it to the customer’s door. This is not only unprofessional, but it leaves food vulnerable to tampering and makes a mess. It’s clear that the manager barely cares about the customer and just wants to create a headache for the driver. Bottom line — this location doesn’t respect delivery drivers, doesn’t care about customers getting their food intact, and makes it harder for services like Grubhub to do their job. Take your business to another Five Guys or somewhere that values its customers.
  • MF
    Myles Flynn
    Jul 28, 2025
    1.0
    it was the worst burger I ever had in my life. I hadn’t been into five guys for years. They are overpriced. A hamburger was $11 and change with the tax. It was overcooked well done no taste at all very expensive for what you get I had to go back and ask him For an onion and he gave me chopped onions. It was the worst hamburger I ever had in my life.
  • GN
    G Nova
    Jul 19, 2025
    5.0
    Great layout for lunch
  • SP
    Stephanie Pikowski
    Sep 18, 2022
    5.0
    The staff is always friendly & the burgers are good!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.